Cannot install KB2687499 on Windows Vista

[AWS]

The microsoft Update Installer continues to detect Security Update Microsoft Office suites (KB2687499) 32-bit Edition as necessary to install on my system and continues to fail. So, I downloaded the update manually but when I run it, I get the message:

"Please wait while update detection is being run." and then I get the message "An error occurred while running detection." I have called the Help Center (SRX1193068976ID) and gave them the windows update error 80070663. The rep sent me the following links:

 

 

< Your Answer Tech thought you might find these links helpful:

http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/error-code-80070663/869d5ea6-9892-4273-a43d-26ee4f42efe2

http://support.microsoft.com/kb/913754

 

 

 

I followed all instructions and I still cannot resolve the issue. Any help would be greatly appreciated.

 

 

 

 

Thanks,

Pam

 

 

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