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ok i cant find my post that i did originally post so sorry but i really need some help

 

ok i did a format on my laptop currently running xp lap top around 2005 i have previously formatted my pc and had no issues putting on windows updates befor but now im having major problems, i keep getting error messages someone on here said what sp have

i got i didnt know but error messages were originally saying i needed sp 3 so downloaded it then it said i needed sp 2 first so did that have rebooted and still nothing im still unable to get updates from windows website [Error number: 0x80240036]

Can someone please help me out here in plain simple terms why and what i need to do because i cant run word 2010 on my pc cos it wants sp 3 which i did download but still nothing as far as im concerned the pc is still running in year 2005 ish?????????

 

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