Will delaying BITS shutdown resolve BITS Error messages?

[AWS]

BACKGROUND:

Ever since I upgraded from a DSL wired modem to a wireless modem I have been unable to successfully run Windows update or create a Home network even though I bought a wireless –N- USB 2.0 adapter. 

My wireless modem signal strength is listed as “Excellent” but I only get “Limited Access” at best instead of being fully “Connected.” 

I believe that both the Windows update and my failure to get Connected stem from the same root cause. 

I believe in concept there is a straight forward, elegant, but rather simple solution to both problems, as I will discuss below. 

My wireless system Download and Upload speeds are about five times those of my DSL system.

 

MY COMPUTER SYSTEM

·       OS:  Windows 7 Professional, Service Pack 1, 32 bits operating system

·       Processor:  Intel i7 CPU -950- @ 3.07GHz

·       RAM: 6GB - (3X2GB modules)

·       Hard drives: Two WD 1 TB SATA @ 6GB/S

 

REFERENCES

Acronyms:

·       BITS = Background Intelligent Transfer Service

·       COM = COM+ Event System

Windows Update – Get help on this error gives:

·       "WindowsUpdate_80246008" "WindowsUpdate_dt000"

Events as listed in the Event Viewer  (Actual events from my computer):

The first line in each event is:   Event;--Date and Time;--Source;--Event ID;--Task Category. 

 

Note:  The Error event occurs just after the Warning event.

·       Error     1/12/2013 2:23:32 AM 

Service Control Manager              7001      NoneThe Background Intelligent Transfer Service service depends on the COM+ Event System service which failed to start because of the following error:

The operation completed successfully

·       Warning            

1/12/2013 2:23:32 AM  EventSystem      4609             

Event ServiceThe COM+ Event System detected a bad return code during its internal processing. 

HRESULT was 80070005 from line 200 of d:w7rtmcomcomplussrceventstier2service.cpp. 

This warning may be expected if the computer is low on resources. 

If the computer is not low on resources, and these warnings persist, it may indicate a problem in the COM+ Event System

Service error messages -(in rectangular box when services are started manually)

·       BITS service  Startup type: Automatic (Delayed Start)“Windows could not start the Background Intelligent Transfer Service service on Local Computer.Error 1068: The dependency service or group failed to start.”

·       COM service  Startup type: AutomaticThe COM+ Event System service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.”

 

DISCUSSION:

I have been trying to track down the root cause of my computer problems for about a month since I changed over to a wireless modem system with about five times the speed capability compared to my old DSL wired modem system. 

I have checked with my ISP and my modem appears to be operating quite satisfactorily with four out of five bars signal strength. 

I have likewise checked with the wireless adapter manufacturer and also found it to be quite satisfactorily with a reported Signal at 100% from my wireless modem. 

Thus after numerous checks I believe my wireless modem and adapter are not the root cause of my current computer problems. 

Here are my known problems:

·       I cannot complete Windows Update: 

I get help messages: "WindowsUpdate_80246008" "WindowsUpdate_dt000".

 

·       I have no system sounds, audio sounds through my CD/DVD drive, or sounds through iTunes.

·       I cannot update my drivers.

Actions taken:

·       I used the Windows Update error help –("WindowsUpdate_80246008" "WindowsUpdate_dt000") on the Microsoft Community to find answers. 

I tried resetting Windows Update per the Conclusions:[/b]

I believed all the above Referenced items now lead to conclude the root cause of all my recent computer problems are due to the failure of COM to get up and fully running when called upon by BITS before BITS initiates shutdown. 

The Warning at 1/12/2013 2:23:32 AM occurs just before the Error at 1/12/2013 2:23:32 AM. 

I believe the time period between the two events is on the order of microseconds. 

How else do you explain the fact that the Error at 1/12/2013 2:23:32 AM concludes that BITS service “  

depends on the the COM+ Event System service which failed to start because of the following errorThe operation completed successfully”?  If the “   operation completed successfully” statement is true then there is no error! 

The only way both event messages can make total sense is as follows: 

BITS starts and calls on COM to start.  COM does not get fully started before BITS initiates a shutdown. 

The “   bad return code…” warning is likely initiated because COM is called by BITS to shut down before COM can report to BITS that COM is fully up and running.. 

The only way the Error message “The operation completed successfully” makes sense is because there is an extremely small but measurable time duration between BITS initiating a shutdown call and BITS recording the

non-error “error message”.  This time duration is probably on the order of 5 to 50 microseconds.

 

RECOMMENDED CORRECTIVE ACTION

Several corrective actions to my computer problems are possible including making COM to startup faster when called upon by BITS. 

While taken this action might solve this problem for today’s computers, will this solution take care of tomorrow’s even higher speed computers? 

 

 

I believe the best solution is to anticipate higher speed future computers and try to design a long-term solution. 

Go to Services, select and right click on BITS.  Select Properties and then the General tab. 

Notice that there are several “Startup type:” options, one being “Automatic (Delayed start)”. 

The addition of a “Shutdown type:” with one option being “Automatic (Delayed shutdown)”, and another “Manual” option to allow specific delays to be input. 

While I am specifically addressing the BITS Service, this same concept could be applied to other Services that likewise require

dependency Services or groups.  I believe adding some shutdown delay to BITS is the most robust and straightforward way to resolve the BITS premature shutdown issue. 

I do not have sufficient computer expertise to provide a completed solution by myself so I need help from others within Microsoft and the Microsoft community. 

I am nearly 100% sure that delaying BITS shutdown will resolve this specific problem.

 I look forward to hearing from other interested persons or organizations.

 

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