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Ive had to reinstall windows on my laptop (it came preinstalled on the laptop when bought) due to problems which are now fixed, but i get a message saying my windows is not genuine? and i get a black background, before i reinstalled windows i found the

windows code that was used to install it before and used it to install windows again. i dont get why im having these problems with something ive already paid for. its not installing security updates either. its asking me to get a genuine code? but the codes

only been used with this laptop so it should still work. i shouldnt have to buy a new code and im not going to either.

 

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