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Hello,

 

I have a HP Pavillion DV5 laptop for over 3 years and all of a sudden it says windows vista is not genuine! I have tried inputting the serial but to no avail! I have run the diagnostic tool and the following are the results:

 

 

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

Windows Product ID: 89578-OEM-7332157-00061

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {915D5E95-FC5F-4241-92B0-4091BCA3D013}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: Windows Vista Home Premium

Architecture: 0x00000000

Build lab: 6002.vistasp2_gdr.120824-0336

TTS Error: 

Validation Diagnostic: 

Resolution Status: N/A

 

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

 

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

 

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: 2.0.48.0

OGAExec.exe Signed By: Microsoft

OGAAddin.dll Signed By: Microsoft

 

OGA Data-->

Office Status: 103 Blocked VLK

Microsoft Office Enterprise 2007 - 103 Blocked VLK

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

 

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:UsersadminAppDataLocalGoogleChromeApplicationchrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

 

File Scan Data-->

File Mismatch: C:Windowssystem32uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100

 

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{915D5E95-FC5F-4241-92B0-4091BCA3D013}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3701270277-3373507716-1224630130</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.11</Version><SMBIOSVersion

major="2" minor="4"/><Date>20081029000000.000000+000</Date></BIOS><HWID>31303507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File

Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65765</Pid><PidType>14</PidType></Product><Product

GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12"

Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="100"/><App

Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

 

Spsys.log Content: 0x80070002

 

Licensing Data-->

Software licensing service version: 6.0.6002.18005

 

Windows Activation Technologies-->

N/A

 

HWID Data-->

HWID Hash Current: NAAAAAEAAQABAAEAAQACAAAABAABAAEAeqjuyWYt4sX8yKQj8vRE2BpEsPasbKxWmehGyg==

 

OEM Activation 1.0 Data-->

N/A

 

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: no, invalid SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information: 

  ACPI Table Name OEMID Value OEMTableID Value

  APIC HPQOEM SLIC-MPC

  FACP HPQOEM SLIC-MPC

  HPET HPQOEM SLIC-MPC

  BOOT HPQOEM SLIC-MPC

  MCFG HPQOEM SLIC-MPC

  ASF! HPQOEM SLIC-MPC

  SLIC HPQOEM SLIC-MPC

  SSDT PmRef CpuPm

 

PLEASE HELP!!

 

 

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