Blue Screen, No Virus Scanners Work, and No Access to Internet

[AWS]

I am seeking assistance in removing a virus.  A couple days ago, I suddenly experienced a blue screen with the message "SRTSPL64.SYS, problem detected."   The computer then crashed and rebooted -- and continued to loop in this manner.  I launched my Microsoft

Security Essentials and it didn't work.  I downloaded the Microsoft Safety Scanner, which scanned the system, found 8 viruses, and then ended abruptly just before completing the scan without giving me the option to disinfect.  I have downloaded a Kaspersky

tool (TDSSKiller) and that did not detect any problems.  In trying to access my Windows Security Center, I received a message that the service can't be started.  I downloaded the Microsoft Fixit program for the Security Center but it can't start because I

can't get access to the internet.  My internet icon indicates a signal and "limited access" but can't get online.   Essentially, lots of issues here.  I hope that someone has an idea about what to do since none of my virus scanners seem to be working -- even

in Safe Mode.

 

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