windows 8 update and restart taking a very long time

[News Bot]

i am using windows 8, and just got my computer a couple of weeks ago.  no real issues at all outside of trying to navigate and learn the new windows 8 layout and paths for navigating, though that's all pretty well settled.  i don't recall any

real upgrades or updates.  today my norton was alerting me to the need for a scan.  i did it and all threats were resolved, and they were the small usual sorts.  i turned on silent mode just in case.  i downloaded windows movie maker as

i could not locate it after trying and when i went to open it, the computer froze on a dimmed picture of my desktop wallpaper only for about three to five minutes then just came back with no opening of the software.  same thing over again.  so i

deleted it and downloaded it again only to have the same issue.  i tried downloading another piece of software thinking movie maker was no longer a part of windows, but the same thing happened.  then i saw that it would take an update to install

windows essentials, that apparently had it bundled.  when i went to power down and restart thinking that might help i saw an option for update and restart.  i did this and it's been well over two hours now with just the "working" circle

going around and around (alienware).  i'm not sure if there is a big update or what, but i've never had one take so long.  should i keep going,  force quit or something else?  any suggestions from those more experienced than me would be

welcome.  thanks :)

 

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