windows 8 Citrix - unable to use since upgraded to Windows 8

[News Bot]

Hello,

 

I've been asked in the community forum to post this here, so I will, and fill some info in.

I upgraded to Windows 8, and most stuff ran ok.

I ran the compatibilty checker, and it came through thta most of my stuff would work without change, including a Citrix  system we use.

My wife uses citrix to get on to her company network from home.  I'm not overly sure about what Citrix does, but she goes to -

 

http://xenweb/citrix/xendesktop/auth/login..

Puts in her user name and a password, then her CAG number (a keyfob), and gets to her VDE.

 

Since installing Windows 8, we're not able to get to the point where it will go past the orginal password and CAG entry - it either hangs, or you get a small pop up Citrix box at the bottom of the screen, asking you to log out and giving IP addresses.

I've tried deinstalling the citrix plug in, and going back through the instructions - normally you'd go through the part where you put the CAG nmbr in, and it'd offer to install the ctirix software - it doesn't do this now.

 

Any ideas?

 

 

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