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Hi,

 

I have one window xp SP2 failed to install KB914882. Error message: Files from the package are incompatible with files on your system.

 

Log file i get from C:Windows

 

1.781: 2013/01/31 16:49:34.848 (local)1.781: d:64f0e68eb925041f4c80b81a24updateupdate.exe (version 6.2.29.0)1.781: Hotfix started with following command line: 3.188: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with error 0x23.188: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with error 0x23.188: DoInstallation: CleanPFR failed: 0x2 3.219: SetProductTypes: InfProductBuildType=BuildType.Sel3.219: SetAltOsLoaderPath: No section uses DirId 65701; done.3.266: DoInstallation: FetchSourceURL for d:64f0e68eb925041f4c80b81a24updateupdate_SP2GDR.inf failed3.281: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe00001023.297: BuildCabinetManifest: update.url absent3.297: Starting AnalyzeComponents3.297: AnalyzePhaseZero used 0 ticks3.297: No c:windowsINFupdtblk.inf file.3.297: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe00001023.297: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe00001023.297: Enumerating Devices of computer, GUID {4d36e966-e325-11ce-bfc1-08002be10318}3.672: OEM file scan used 375 ticks3.938: AnalyzePhaseOne: used 641 ticks3.938: AnalyzeComponents: Hotpatch analysis disabled; skipping.3.938: AnalyzeComponents: Hotpatching is disabled.3.938: FindFirstFile c:windows$hf_mig$*.*4.297: KB914882 Setup encountered an error:  The  update.ver file is not correct.5.672: AnalyzeForBranching: files installed on target workstation are from sp3gdr branch which is incompatible with sp2gdr branch5.703: AnalyzeForBranching: files installed on target workstation are from sp3gdr branch which is incompatible with sp2gdr branch5.797: AnalyzeForBranching: files installed on target workstation are from sp3gdr branch which is incompatible with sp2gdr branch5.828: AnalyzeForBranching: files installed on target workstation are from sp3gdr branch which is incompatible with sp2gdr branch5.859: AnalyzeForBranching: files installed on target workstation are from sp3gdr branch which is incompatible with sp2gdr branch5.891: AnalyzeForBranching: files installed on target workstation are from sp3gdr branch which is incompatible with sp2gdr branch6.031: AnalyzeForBranching: files installed on target workstation are from sp3gdr branch which is incompatible with sp2gdr branch6.063: AnalyzeForBranching: files installed on target workstation are from sp3gdr branch which is incompatible with sp2gdr branch6.063: AnalyzeForBranching used 469 ticks.6.063: AnalyzePhaseTwo used 0 ticks6.063: AnalyzePhaseThree used 0 ticks6.063: AnalyzePhaseFive used 0 ticks6.063: AnalyzePhaseSix used 0 ticks8.078: AnalyzeComponents used 4781 ticks8.078: Downloading 0 files8.078: bPatchMode = FALSE8.078: Inventory complete: ReturnStatus=0, 4812 ticks8.984: CreateUninstall = 1,Directory = C:WINDOWS$NtUninstallKB914882$ 8.984: KB914882 Setup encountered an error:  Files from the package are incompatible with files on your system.9.016: Files from the package are incompatible with files on your system.250.734: Message displayed to the user: Files from the package are incompatible with files on your system.250.734: User Input: OK250.734: Update.exe extended error code = 0xf0f1250.734: Update.exe return code was masked to 0x643 for MSI custom action compliance.

Anyone know what error is that?

 

Regards,

Chungb

 

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