windows 7 Windows not genuine message: What do I do now?

[News Bot]

First, I have many files I do not want to lose, and am not a computer expert. As in many other such problems shown here, I am getting the black screen and "Windows not genuine" - this after a year of use, using what I believe to be genuine windows 7 Pro

sealed copy. I called Microsoft last night and the person (foreign) told me that the key I had was only good for a year!  Is that even possible? 

 

 Next, I want to fix this the easiest way possible, and will pay for new key if necessary.  What I don't want to do s to start a days long process that causes my existing data to be lost .  Is there an easy solution for a non-computer geek?

 

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