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win 7 no reconoce disco duro toshiba store alu2

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Hola cuando conecto mi disco duro Toshiba no lo reconoce Windows 7 ¿que puedo hacer? el solucionador de problemas me dice "dispositivo de almacenamiento USB tiene un problema con el controlador" y "es posible que no se hayan detectado los cambios de hardware".

Muchas gracias de antemano.

 

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