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Help!! Windows 8, Outlook 2010, POP account, can send but not receive emails

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When I first got my laptop (6 weeks ago) I could send and receive emails no problem, same with restarting, also had a problem opening/viewing attachments.  Now I can only send but not receive, it starts downloading the emails VERY slowly but never completes,

I can't view or open attachments and when I restart it just hangs on the 'restarting' page so I have to shut down completely.

 

When this problem happened initially I shut down and it worked again.  I have tried shutting down 5 times this morning but it still won't work.  I have read on forums that this is caused by updates not completing properly, which would explain why the first

time I had this problem it worked again after shutting down.  I have also read it's because this system doesn't support POP only IMAP accounts, but if this is the case why did it work before?

 

I would really appreciate an answer asap :)

 

 

 

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