Failure configuring wndows updates - Reverting changes. Do not turn off your computer

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System Information:

OS - Windows 8 64 bit

A trial version of Macafee Internet Security is pre-installed

 

Computer:

Lenovo G580 i5-3210M 6GB 500GB

The computer is brand new, straight from the box. After the initial setup process I checked the update history and two updates were listed KB2565063 and KB2771431. I selected Windows update and it found 26 new update files. I

clicked update and the files were downloaded. The computer then re-started itself and seemed to install the updates OK (no error messages). The machine then re-started and a screen saying ‘Configuring Windows Updates’ appeared with a percentage counter. At

15% the process stalled and the message changed to ‘Failure Configuring Windows Updates’. The machine made several attempts at configuration, always stalling at 15%, and then restarted saying ‘Reverting changes’.

I then used the windows update trouble shooter but this did not solve the problem. Can anyone help? I cannot believe that you should get this problem with a new laptop when first switched on. It doesn’t give me much confidence in

either Lenovo or Windows 8.

 

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