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Office 2013 Installation issues

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I have downloaded Office 2013 and tried to install it on Windows 7 (64 bit). I do have Office 2010 installed. The installation appears to occur normally with two exceptions. (1) I am never ask for the product key and (2) when I attempt to use any of the

Office 2013 products, they seem to start but get and error which Microsoft trys to recover and cannot.

 

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