Guest MuggleBorn2007 Posted October 3, 2007 Posted October 3, 2007 Hello, I have a problem that I hope someone has some experience with and can help. Each time I sign on to a website that is https (secure), a page pops up that says (there is a problem with this website's certificate........ ). I'm allowed to either go on, which is not recommended or click out. If I go on, the address bar becomes red. However, problem still remains, I cannot access the proper page. Example: I go to ebay.com. I go to the sign on page. The page pops up. I then did what the microsoft support said and click on the go ahead and then click on the Certificate Error on the address bar and install the certificate. This doesn't help. Furthermore, I can continue to access the pages (red bar remains), but when I try to go to the "open a seller account" it will not allow it and takes me back to my sign on page. Also with my banking website, the same thing happens. I have downloaded all my updates for IE7 and my OS, which is XP pro SP2, and I even tried downloading Firefox and trying from there to no avail. Does anyone have any advise or expertise with this? Other than paying the $59 for the support, I am at a loss. Regards, Pam
Guest Rajesh Dudala Posted October 3, 2007 Posted October 3, 2007 RE: Certificate Errors Hello, try this, On ie - > open tools - > internet options - > Content tab - > Click Certificates - > intended Purpose is all - > look for the tab 'Untrusted Publishers' delete all the items from that tab. And restart the IE. If this is happening with limited websites try adding them in trusted sites Security tab- > Internet -> Click on sites - > add the sites we have problems with under trusted sites and restart the browser . Let me know the status -- Rajesh Dudala MCDST Platform : Desktop support Microsoft Corporation. "MuggleBorn2007" wrote: > Hello, > I have a problem that I hope someone has some experience with and can help. > > Each time I sign on to a website that is https (secure), a page pops up that > says (there is a problem with this website's certificate........ ). I'm > allowed to either go on, which is not recommended or click out. > > If I go on, the address bar becomes red. However, problem still remains, I > cannot access the proper page. > > Example: I go to ebay.com. I go to the sign on page. The page pops up. I > then did what the microsoft support said and click on the go ahead and then > click on the Certificate Error on the address bar and install the > certificate. This doesn't help. Furthermore, I can continue to access the > pages (red bar remains), but when I try to go to the "open a seller account" > it will not allow it and takes me back to my sign on page. Also with my > banking website, the same thing happens. > > I have downloaded all my updates for IE7 and my OS, which is XP pro SP2, and > I even tried downloading Firefox and trying from there to no avail. > > Does anyone have any advise or expertise with this? Other than paying the > $59 for the support, I am at a loss. > > Regards, > Pam
Guest MuggleBorn2007 Posted October 3, 2007 Posted October 3, 2007 RE: Certificate Errors Hi Rajesh, Thank you for your response. Ok, I did both of the things you said to do, including adding the exact web address that comes up with the certificate problem, say for ex. http://www.ebay.com is fine, but the sign on page is a problem, so I added that one to it, but it still comes up with the problem. Same with my banking page. I do not think it is all the https sites because my other bank site is no problem. In my "untrusted sites" I had two Microsoft Verisign sites that the certificates had expired in 2002. Hope there are other suggestions? Thank you, Pam "Rajesh Dudala" wrote: > Hello, > try this, > On ie - > open tools - > internet options > - > Content tab - > Click Certificates - > > intended Purpose is all > - > look for the tab 'Untrusted Publishers' > delete all the items from that tab. > > And restart the IE. > > If this is happening with limited websites try adding them in trusted sites > Security tab- > Internet -> Click on sites - > add the sites we have > problems with under trusted sites and restart the browser . > > Let me know the status > > -- > Rajesh Dudala MCDST > Platform : Desktop support > Microsoft Corporation. > > > "MuggleBorn2007" wrote: > > > Hello, > > I have a problem that I hope someone has some experience with and can help. > > > > Each time I sign on to a website that is https (secure), a page pops up that > > says (there is a problem with this website's certificate........ ). I'm > > allowed to either go on, which is not recommended or click out. > > > > If I go on, the address bar becomes red. However, problem still remains, I > > cannot access the proper page. > > > > Example: I go to ebay.com. I go to the sign on page. The page pops up. I > > then did what the microsoft support said and click on the go ahead and then > > click on the Certificate Error on the address bar and install the > > certificate. This doesn't help. Furthermore, I can continue to access the > > pages (red bar remains), but when I try to go to the "open a seller account" > > it will not allow it and takes me back to my sign on page. Also with my > > banking website, the same thing happens. > > > > I have downloaded all my updates for IE7 and my OS, which is XP pro SP2, and > > I even tried downloading Firefox and trying from there to no avail. > > > > Does anyone have any advise or expertise with this? Other than paying the > > $59 for the support, I am at a loss. > > > > Regards, > > Pam
Guest Nightowl Posted October 4, 2007 Posted October 4, 2007 Re: Certificate Errors Pam, are you using Kaspersky anti-virus or internet suite, by any chance? MuggleBorn2007 <MuggleBorn2007@discussions.microsoft.com> wrote on Tue, 2 Oct 2007: >Hello, >I have a problem that I hope someone has some experience with and can help. > >Each time I sign on to a website that is https (secure), a page pops up that >says (there is a problem with this website's certificate........ ). I'm >allowed to either go on, which is not recommended or click out. > >If I go on, the address bar becomes red. However, problem still remains, I >cannot access the proper page. > >Example: I go to ebay.com. I go to the sign on page. The page pops up. I >then did what the microsoft support said and click on the go ahead and then >click on the Certificate Error on the address bar and install the >certificate. This doesn't help. Furthermore, I can continue to access the >pages (red bar remains), but when I try to go to the "open a seller account" >it will not allow it and takes me back to my sign on page. Also with my >banking website, the same thing happens. > >I have downloaded all my updates for IE7 and my OS, which is XP pro SP2, and >I even tried downloading Firefox and trying from there to no avail. > >Does anyone have any advise or expertise with this? Other than paying the >$59 for the support, I am at a loss. > >Regards, >Pam -- Nightowl
Guest MuggleBorn2007 Posted October 4, 2007 Posted October 4, 2007 Re: Certificate Errors I'm using McAfee Security Center for my anti-virus, is that what you are looking for? "Nightowl" wrote: > Pam, are you using Kaspersky anti-virus or internet suite, by any > chance? > > > MuggleBorn2007 <MuggleBorn2007@discussions.microsoft.com> wrote on Tue, > 2 Oct 2007: > > >Hello, > >I have a problem that I hope someone has some experience with and can help. > > > >Each time I sign on to a website that is https (secure), a page pops up that > >says (there is a problem with this website's certificate........ ). I'm > >allowed to either go on, which is not recommended or click out. > > > >If I go on, the address bar becomes red. However, problem still remains, I > >cannot access the proper page. > > > >Example: I go to ebay.com. I go to the sign on page. The page pops up. I > >then did what the microsoft support said and click on the go ahead and then > >click on the Certificate Error on the address bar and install the > >certificate. This doesn't help. Furthermore, I can continue to access the > >pages (red bar remains), but when I try to go to the "open a seller account" > >it will not allow it and takes me back to my sign on page. Also with my > >banking website, the same thing happens. > > > >I have downloaded all my updates for IE7 and my OS, which is XP pro SP2, and > >I even tried downloading Firefox and trying from there to no avail. > > > >Does anyone have any advise or expertise with this? Other than paying the > >$59 for the support, I am at a loss. > > > >Regards, > >Pam > > -- > Nightowl >
Guest Nightowl Posted October 5, 2007 Posted October 5, 2007 Re: Certificate Errors MuggleBorn2007 <MuggleBorn2007@discussions.microsoft.com> wrote on Thu, 4 Oct 2007: >I'm using McAfee Security Center for my anti-virus, is that what you are >looking for? Hi Pam It was just that I remembered having problems with certificates when I installed a trial version of Kaspersky and set it to check encrypted connections. I don't know McAfee but it may have a similar setting. Here's a link to a discussion about it; perhaps it might help? <http://forum.kaspersky.com/index.php?s=8b7a943d938f7f56fe23eb9962769a85& showtopic=46474&st=0&p=421825entry421825> -- Nightowl
Guest MuggleBorn2007 Posted October 6, 2007 Posted October 6, 2007 Re: Certificate Errors Thank you, I will give that a shot. Perhaps contacting McAfee will help. Any other suggestions out there as well? Microsoft seems to assume it is an IE7 but has yet to connect with me, however I ask, it happens when I use Firefox as well. Doesn't that suggest it may be XP? "Nightowl" wrote: > MuggleBorn2007 <MuggleBorn2007@discussions.microsoft.com> wrote on Thu, > 4 Oct 2007: > > >I'm using McAfee Security Center for my anti-virus, is that what you are > >looking for? > > Hi Pam > > It was just that I remembered having problems with certificates when I > installed a trial version of Kaspersky and set it to check encrypted > connections. I don't know McAfee but it may have a similar setting. > Here's a link to a discussion about it; perhaps it might help? > <http://forum.kaspersky.com/index.php?s=8b7a943d938f7f56fe23eb9962769a85& > showtopic=46474&st=0&p=421825entry421825> > > -- > Nightowl >
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