Web Apps Server ASP .NET error code 3005 event ID 1309 same key already added

News Bot · February 12, 2013

I've had Office Web App Server 2013 running for about a week now, and today all of a sudden, users aren't able to user office web apps through SharePoint, Lync, or Exchange. on the Web App server i'm receiving the following error:

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 2/11/2013 3:16:34 PM

Event time (UTC): 2/11/2013 11:16:34 PM

Event ID: 749adeaec3404f709e73cc62ca464d12

Event sequence: 114

Event occurrence: 45

Event detail code: 0

Application information:

Application domain: /LM/W3SVC/2/ROOT/x-1-130050953692875562

Trust level: Full

Application Virtual Path: /x

Application Path: C:Program FilesMicrosoft Office Web AppsExcelServicesWfe

Machine name: OWA

Process information:

Process ID: 2844

Process name: w3wp.exe

Account name: NT AUTHORITYNETWORK SERVICE

Exception information:

Exception type: ArgumentException

Exception message: An item with the same key has already been added.

at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)

at Microsoft.Office.Web.Apps.Environment.WacServer.WSConfigAdapter.TryGetValue[T](String settingName, T& value)

at Microsoft.Office.Web.Apps.Common.WopiDocument.ValidateHostAndSetFileSource()

at Microsoft.Office.Web.Apps.Common.WopiDocument..ctor(String fileRep, String accessToken, Int64 accessTokenTtl, String version, String sessionContext, WopiType wopiType)

at Microsoft.Office.Web.Apps.Common.WopiDocument.IsValidWopiQueryString(String querySignature, BaseDocumentType docType, Boolean createDoc, BaseDocument& doc)

at Microsoft.Office.Web.Apps.Common.WopiDocument.CreateFromQuerySignature(String querySignature)

at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.Microsoft.Office.Excel.Server.Host.IEwaHost.GetFileRepresentation(HttpContext context, Boolean newWorkbook)

at Microsoft.Office.Excel.Server.ServiceHost.ServiceHost.Microsoft.Office.Excel.Server.Host.IEwaHost.PreProcessRequest(HttpContext context)

at Microsoft.Office.Excel.WebUI.XlViewerInternal.OnLoad(EventArgs e)

at System.Web.UI.Control.LoadRecursive()

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Request information:

Request URL:

https://office.domain.com:443/x/_layouts/xlviewerinternal.aspx?ui=en-US&rs=en-US&WOPISrc=http://tis-sp.teehub1.com/division/options/_vti_bin/wopi.ashx/files/24e7f514ec264dcabdead01d4f602f7e&sc=http://kifo-sp.domain.com/division/options/SitePages/Home.aspx?RootFolder=An

unhandled exception has occurred.FdivisionAn unhandled exception has occurred.FoptionsAn unhandled exception has occurred.FOptionsAn unhandled exception has occurred.FFund%201%2FPost%2Dtrade%2FCollateral%20and%20margin&FolderCTID=0x012000783B1A92E1B44A4EA90ED899C583F732&View=%7B720E5A2B%2D4E4B%2D4038%2DB48E%2D61FC345B480D%7D

Request path: /x/_layouts/xlviewerinternal.aspx

User host address: 216.14.34.228

User:

Is authenticated: False

Authentication Type:

Thread account name: NT AUTHORITYNETWORK SERVICE

Thread information:

Thread ID: 36

Thread account name: NT AUTHORITYNETWORK SERVICE

Is impersonating: False

Stack trace: at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)