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Free Upgrade to Office 2013 Pro Not Working

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I have purchased 4 copies of Office 2010 (recently) on new Windows 8 Pro laptops, with the understanding that I could upgrade Office to 2013 for free when available. I am trying to perform that upgrade on my laptop (1st one of the 4), but am having

no luck. I have downloaded and executed the Click to Run program, but nothing happens. I see the process in Task Manager, but as far as I can tell... nothing has happened as a result. There are no registry keys related to Office 15, no changes

in my file structure and no files downloaded.

I am running Windows 8 Pro with no Proxy Servers and with Office 2010 Pro installed. Suggestions?

 

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