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Installing Vista SP2

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Trying to install Vista SP2 for a long time - months (very busy in work!). Tried everything - new Internet provider/lap top scubbed back to manufacturer's settings/got rid of Norton/downloaded everything else going from Microsoft in case they were unhappy

with me that I hadn't (!) etc etc. Keep getting BSOD after stage 3 fails to go ahead during installation of Vista SP2 download. Fix It tells me nothing is wrong. Can anyone help, please?

 

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