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Issue with the PC after windows update. Please help!

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  • ExTS Admin
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Hello.

 

I am using the Windows 7 Home Premium 64 bit OS and the automatic updates is turned on. I never had any issue with the windows after the automatic update until couple of days. The windows update has performed 6 critical updates and after that, the keyboard

is taking the alphabets as command shortcuts. For example, when I press "L" it locks up the computer and when I press R, the run dialog opens. I do have Kaspersky Internet Security 2013 edition and been registered. I did perform the complete scan and I did

not see any potential threats to the OS.

 

In order to get back my PC to normal mode, I had to perform the System Restore. I am not sure if same is going to happen after the update. Hence, I have not updated the OS yet.

 

Please suggest me what to do and I afraid that there might be some glitch with the windows update which is causing all these issues.

 

Regards,

 

Raghavendra Raju Ambati

 

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