windows 8 How to load drivers in Windows 8 Recovery Environment??

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Hi everyone,

 

 

I'm really stuck here with my HP dv7t-7200 laptop.. I'm running Windows 8 Pro (64-bit) & after a Windows Update reboot, I can't get to the start screen. The spinning balls continue for hours & hours. I know there's a recent restore point that I can

restore to, but I'm having trouble accomplishing this..

 

 

My laptop has a RAID array, so I need to load the storage driver in order for the Windows Recovery Environment to be able to see the hard drives. I don't see any options for doing this, can someone please help..? Here's where I'm at step-by-step:

 

 

1) Boot from Windows 8 DVD

 

2) Choose "Repair this computer"

 

3) Choose "Troubleshoot"

 

4) Choose "Advanced Options"

 

5) Choose "System Restore"

 

 

Step (5) gives an error message : "To use System Restore,  you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore"

 

I believe this is occurring b/c

Windows, as booted from DVD, can't see the logical hard drive. If I could figure out how to load the Intel storage driver from USB, I think Window-on-DVD would be able to find the restore point on my hard drive. In Windows 7 Recovery, there's an option to

"Load drivers" during a repair operation. Where is this option in Windows 8?

 

 

Here are further troubleshooting steps I tried, based on Internet search results:

 

 

A) How do I mount the USB stick (which has the RAID driver for the laptop)? The following link is old, but the steps work. I stopped after step 6.

 

 

Internet search : windows command prompt mount usb

http://www.ehow.com/how_8541121_mount-usb-drives-windows-xp.html

 

 

B) After navigating to the mounted USB drive & appropriate folder, how do I load the RAID driver for the laptop? The following link suggests to use pnputil.exe, but this program won't run in my Windows 8 DVD recovery environment command prompt.

 

 

 

In any case, is it true that if & when I'm finally able to load the RAID driver, then DISKPART should be able to mount the drive & System Restore should see the Windows installation & offer to repair it?

 

 

 

 

Internet search: load windows drivers from command prompt

http://superuser.com/questions/531594/windows-how-to-install-driver-from-recovery-command-prompt

 

 

Any help appreciated, 

 

Thanks,

 

 

 

 

Brad

 

 

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