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Cannot access mcafee.com or symantec. com


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Guest J. Lopez
Posted

I had a problem with spyware that I took care of. But now I cannot access

certain websites and some websites take a really long time to come up. I

have IE7. I upgraded from IE6 thinking that might solve my problem but it

didnt. Is there anything else that I can check to be able to access these

websites again. I am stumped. I am thinking of just doing a fresh install.

Any help would be appreciated.

 

Thank You

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Guest Unknown
Posted

Re: Cannot access mcafee.com or symantec. com

 

Usually caused by virus detect programs. Try using Microsoft firewall

instead of any other.

"J. Lopez" <JLopez@discussions.microsoft.com> wrote in message

news:3C073A75-367E-44E5-9FDD-AE4BB92AFBBA@microsoft.com...

>I had a problem with spyware that I took care of. But now I cannot access

> certain websites and some websites take a really long time to come up. I

> have IE7. I upgraded from IE6 thinking that might solve my problem but it

> didnt. Is there anything else that I can check to be able to access these

> websites again. I am stumped. I am thinking of just doing a fresh

> install.

> Any help would be appreciated.

>

> Thank You

Guest Juan I. Cahis
Posted

Re: Cannot access mcafee.com or symantec. com

 

Look at your "hosts" file, there is some malware that blocks the

access to *any* antivirus manufacturer assigning their URL to

localhost, so the installed antivirus program cannot find the server

for the auto update process.

 

If you find this issue, replace your "host" file with one from a clean

machine, and do a good check from a good and *updated*

antivirus-antispyware.

 

The "host" file is located in the C:\WINDOWS\SYSTEM32\DRIVERS\ETC

folder.

 

J. Lopez <JLopez@discussions.microsoft.com> wrote:

>I had a problem with spyware that I took care of. But now I cannot access

>certain websites and some websites take a really long time to come up. I

>have IE7. I upgraded from IE6 thinking that might solve my problem but it

>didnt. Is there anything else that I can check to be able to access these

>websites again. I am stumped. I am thinking of just doing a fresh install.

>Any help would be appreciated.

>

>Thank You

Thanks

Juan I. Cahis

Santiago de Chile (South America)

Note: Please forgive me for my bad English, I am trying to improve it!

Guest HeyBub
Posted

Re: Cannot access mcafee.com or symantec. com

 

J. Lopez wrote:

> I had a problem with spyware that I took care of. But now I cannot

> access certain websites and some websites take a really long time to

> come up. I have IE7. I upgraded from IE6 thinking that might solve

> my problem but it didnt. Is there anything else that I can check to

> be able to access these websites again. I am stumped. I am thinking

> of just doing a fresh install. Any help would be appreciated.

>

 

Could be the virus doesn't want you to have any tools that would detect

it...

Guest Newbie Coder
Posted

Re: Cannot access mcafee.com or symantec. com

 

J Lopez,

 

Its more than likely that your Hosts file contains http://www.symantec.com pointing at 127.0.0.1.

Remove these entries & just leave LOCALHOST pointing to 127.0.0.1

 

--

Newbie Coder

(It's just a name)

 

 

 

 

"J. Lopez" <JLopez@discussions.microsoft.com> wrote in message

news:3C073A75-367E-44E5-9FDD-AE4BB92AFBBA@microsoft.com...

> I had a problem with spyware that I took care of. But now I cannot access

> certain websites and some websites take a really long time to come up. I

> have IE7. I upgraded from IE6 thinking that might solve my problem but it

> didnt. Is there anything else that I can check to be able to access these

> websites again. I am stumped. I am thinking of just doing a fresh install.

> Any help would be appreciated.

>

> Thank You

Guest PA Bear
Posted

Re: Cannot access mcafee.com or symantec. com

 

Run a more thorough check for hijackware and (Rbot/SDbot) Trojans, including

posting your hijackthis log to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert

analysis, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.org/

 

 

J. Lopez wrote:

> I had a problem with spyware that I took care of. But now I cannot access

> certain websites and some websites take a really long time to come up. I

> have IE7. I upgraded from IE6 thinking that might solve my problem but it

> didnt. Is there anything else that I can check to be able to access these

> websites again. I am stumped. I am thinking of just doing a fresh

> install.

> Any help would be appreciated.

>

> Thank You

Guest Juan I. Cahis
Posted

Re: Cannot access mcafee.com or symantec. com

 

In my previous posting, I meant exactly that!!!!

 

"HeyBub" <heybub@gmail.com> wrote:

>J. Lopez wrote:

>> I had a problem with spyware that I took care of. But now I cannot

>> access certain websites and some websites take a really long time to

>> come up. I have IE7. I upgraded from IE6 thinking that might solve

>> my problem but it didnt. Is there anything else that I can check to

>> be able to access these websites again. I am stumped. I am thinking

>> of just doing a fresh install. Any help would be appreciated.

>>

>

>Could be the virus doesn't want you to have any tools that would detect

>it...

>

Thanks

Juan I. Cahis

Santiago de Chile (South America)

Note: Please forgive me for my bad English, I am trying to improve it!

Guest windmap
Posted

Re: Cannot access mcafee.com or symantec. com

 

On Oct 3, 10:06 pm, J. Lopez <JLo...@discussions.microsoft.com> wrote:

> I had a problem with spyware that I took care of. But now I cannot access

> certain websites and some websites take a really long time to come up. I

> have IE7. I upgraded from IE6 thinking that might solve my problem but it

> didnt. Is there anything else that I can check to be able to access these

> websites again. I am stumped. I am thinking of just doing a fresh install.

> Any help would be appreciated.

>

> Thank You

 

I think its an DNS Hijack and spyware problems.Update your Virus scan

and do a complete system scan and then download Spyware Doctor

distributed free of cost with google pack install the problem and do a

complete system spyware scan this should take of spyware problems.Also

download the SMITFRAUD and do a complete clean for restore your HOSTS

and DNS settings.

Guest Juan I. Cahis
Posted

Re: Cannot access mcafee.com or symantec. com

 

Until he doesn't restore a clean "hosts" file manually, he will not be

able to update his virus scan software.

 

windmap <windmap@gmail.com> wrote:

>On Oct 3, 10:06 pm, J. Lopez <JLo...@discussions.microsoft.com> wrote:

>> I had a problem with spyware that I took care of. But now I cannot access

>> certain websites and some websites take a really long time to come up. I

>> have IE7. I upgraded from IE6 thinking that might solve my problem but it

>> didnt. Is there anything else that I can check to be able to access these

>> websites again. I am stumped. I am thinking of just doing a fresh install.

>> Any help would be appreciated.

>>

>> Thank You

>

>I think its an DNS Hijack and spyware problems.Update your Virus scan

>and do a complete system scan and then download Spyware Doctor

>distributed free of cost with google pack install the problem and do a

>complete system spyware scan this should take of spyware problems.Also

>download the SMITFRAUD and do a complete clean for restore your HOSTS

>and DNS settings.

Thanks

Juan I. Cahis

Santiago de Chile (South America)

Note: Please forgive me for my bad English, I am trying to improve it!


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