windows 8 Windows 8 metro apps do not work

[News Bot]

I have a small remote office (they do not have an onsite IT) that received their first Windows 8 laptop but they can not access

the metro apps with their domain account but can access them with a local account they created.

The same GPO settings are being applied to other users at other locations and it works for them.

I searched the web and found several things for them to try and none of them have worked.

Here is what I have tried:

1. Make sure your computer is updated. 

2. Make sure UAC is turned on. 

 

3. If you are using skydrive users say you need to have your Microsoft profile filled out completely or apps stop working after installing

skydrive. 

 

4. check dcom settings. 

a. go to the start screen (from the desktop click the windows start key) 

b. type comexp.msc 

c. click Component Services, click Computers, and then click My Computer 

d. right-click My Computer, click Properties 

e. click Default Properties tab. Make sure Enable Distributed COM on this computer is checked. 

f. click COM Security tab. Click Edit Limits under Access Permissions. Make sure All Application Packages has Local Access Checked 

g. on the COM Security tab click Edit Limits under the Launch and Activation Permissions section. Make sure All Application Packages

has Local Launch and Local Activation permissions. 

 

5. try running the Apps Troubleshooter. You should be able to find it in your c: folder. It is called AppsDiagnostic.diagcab 

 

6. checked the "All Application Packages" permissions

 

7. Windows 8 has a feature called refresh that you can try. It basically re-installs the OS but is suppose to leave your files. 

a. click Windows key + i 

b. on the bottom of the side bar that opens click Change PC Settings 

c. click General in the left column 

d. Under Refresh your PC without affecting your files, click Get started 

e. follow the instructions 

They didn't want to try the refresh option. So we haven't done that one. 

 

Does anyone else have any other ideas? 

 

Here are the errors that the user sent me:

"When I click on the store – the Window tries to load then just quits. It shows the following errors in the Event Log 

 

a. App winstore_cw5n1h2txyewy!Windows.Store did not launch within its allotted time. 

 

b. Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The system cannot find the file specified. See the Microsoft-Windows-TWinUI/Operational

log for additional information. 

 

c. Unable to start a DCOM Server: Windows.Store as Unavailable/Unavailable. The error: "2" Happened while starting this

command: "C:WindowsSystem32WWAHost.exe" -ServerName:Windows.Store"

 

View the full article