windows 7 blocked windows product key - please help

[News Bot]

Hi 

 

After updating my antivirus, windows 7 ultimate suddenly came up as not genuine and is blocked. After looking at these forums, numerous responses have been to copy the diagnostic report to a post here. So here it is hope you can help:

 

 

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

 

Validation Code: 50

Cached Online Validation Code: 0xc004c4a2

Windows Product Key: *****-*****-HX4GP-KFH4C-DPCT4

Windows Product Key Hash: Pz0pVAq/7YuCZFKvR8dl8ZrPHKM=

Windows Product ID: 00426-068-4221005-86958

Windows Product ID Type: 5

Windows License Type: Retail

Windows OS version: 6.1.7601.2.00010100.1.0.001

ID: {D23F9CC6-03EE-4E05-9270-89A3AFF068F6}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Ultimate

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.120830-0333

TTS Error: 

Validation Diagnostic: 

Resolution Status: N/A

 

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

 

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

 

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

 

OGA Data-->

Office Status: 114 Blocked VLK 2

Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

 

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:UsersAdamAppDataLocalGoogleChromeApplicationchrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

 

File Scan Data-->

 

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{D23F9CC6-03EE-4E05-9270-89A3AFF068F6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DPCT4</PKey><PID>00426-068-4221005-86958</PID><PIDType>5</PIDType><SID>S-1-5-21-153608030-3854532694-3593039418</SID><SYSTEM><Manufacturer>Gigabyte

Technology Co., Ltd.</Manufacturer><Model>GA-MA790FX-DQ6</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="4"/><Date>20090113000000.000000+000</Date></BIOS><HWID>42613B07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT

Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft

Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57275</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16"

Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>

 

 

Spsys.log Content: 0x80070002

 

Licensing Data-->

Software licensing service version: 6.1.7601.17514

 

Name: Windows® 7, Ultimate edition

Description: Windows Operating System - Windows® 7, RETAIL channel

Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00426-00172-068-422100-00-2057-7601.0000-0302013

Installation ID: 008151739424984654723686511275926421373641364315473493

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: DPCT4

License Status: Notification

Notification Reason: 0xC004F200 (non-genuine).

Remaining Windows rearm count: 4

Trusted time: 05/03/2013 18:24:47

 

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0xC004C4A2

HealthStatus: 0x0000000000000000

Event Time Stamp: 3:5:2013 18:13

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

 

 

HWID Data-->

HWID Hash Current: PAAAAAIABgABAAEAAQACAAAAAgABAAEA6GEqy+gPLycIhcKPkKZwqriRJJWKrsARK/OaiPKuvgd+mY4u

 

OEM Activation 1.0 Data-->

N/A

 

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes, but no SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information: 

  ACPI Table Name OEMID Value OEMTableID Value

  APIC GBT   GBTUACPI

  FACP GBT   GBTUACPI

  HPET GBT   GBTUACPI

  MCFG GBT   GBTUACPI

  SSDT PTLTD POWERNOW

 

 

 

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