call from gunina sales leading me to believe it was from Microsoft, had access to my computer

[AWS]

I got a call this morning from a man with East Indian accent leading me to believe he was calling from Microsoft Windows and that a major hack was happening.  I didn't trust it at first and he said he would give me the # from my computer.  He had me go

into something (black screen) after reading off a very long number, and I confirmed that it was the same number as on my computer.  He took me to a place that showed perhaps hundreds of error messages and "information" and said that was these hackers attempting

to get the information from my computer.  He then had me to go "team..."something and give him the account number and password so he could gain control of my computer.  He then went back to that black screen area and showed again all the hundreds of error

and information messages.  Long story short -- he then checked to see if my software warranty had expired -- of course it had -- and then led me to the Gunina Sales & Support where I finally got a clue that the call wasn't from Microsoft.  I felt totally ripped

off and am now worried that he may have opened the opportunity to access my private information -- or at the very least it was a very sneaky way to try to get me to buy their product (which he was was the only software security system for Microsoft).  I told

him I'd check it out on my own.  

 

Have you heard of this before?  I've never been "taken" like this -- I'm normally very suspicious but somehow he got me past that (also it was made more difficult to get clear answers because of his accent).  When I hung up I shut down my computer and

unplugged the modem for a period of time.

 

I would love to hear your thoughts.  

 

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