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My issue was caused by using McAfee. The only way I can connect to the internet is if I start my computer in "safe mode". I have since removed McAfee from my computer, but I still cannot connect to the internet in nomal start-up mode. When I run a diagnostic,

I get the messege: "DNS server isn't responding" & "Cannot view XML input using XSL style sheet. Please correct the error and then click the refresh button."

 

At the MS tech support recommendation, I have already tried

1. performing a clean boot

2. reseting internet explorer

3. Typeing these commands in the black screen then reboot computer after performing these steps

 

b. Netsh int tcp reset

c. Netsh int ipv4 reset

i. (XP) netsh int ip reset

d. Netsh winsock reset

e. Netsh winhttp reset proxy

f. Netsh advfirewall reset

g. Ipconfig /flushdns

h. Ipconfig /release

i. Ipconfig /renew

j. Ipconfig /registerdns

 

 

None of these recommendations fixed my problem. I have no idea if this is an IE or Windows issue. Any other suggestions????

 

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