Jump to content

Recommended Posts

  • ExTS Admin
Posted

After windows ran an update Monday night, when I went to start my computer Tuesday I keep getting an error when I open applications, like Internet explorer.

 

It pops up a box RunDLL and inside the box it says "There was a problem starting C:UsersDionne. The specified module could not be found"

 

Last year sometime we had made another user on our computer for my husband Dionne, but we ended up not using it.  We never did anything with it to my knowledge.

 

I restored back to before the update.  Found the User file it is referring to and deleted it to the recycle bin.  Then shut the computer off and let it do the update again hoping it would correct the problem.  But it has not.  I'm not sure what to do.  

When I restored, before I shut down again, it did correct the problem, so it is something with the Windows update causing this. 

 

I have not deleted this file from the recycle bin yet.

 

Thank you for any help.  I am stumped on what to do to fix this.

 

Holly

 

View this thread

Need computer support? Then why not join Extreme Tech Support. Register here

We are members helping other members.

Please return here where you may be able to help someone else.

After all, no one knows everything and you may have the answer that someone needs.

  • Replies 0
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...