Unable to install 977894 on Win2008 R2 Servers

[AWS]

The customer I’m working with is having difficulty applying KB 977894. The message they are receiving is “The update is not applicable to your computer.” The FAQ states you can install this update even if the Hyper-v role

is not installed. Should they be able to install this update or is the FAQ incorrect?

 

From FAQ in http://technet.microsoft.com/en-us/security/bulletin/MS10-010

 

 

Will this update be offered even if I do not have Hyper-V enabled?

 

This update can be installed manually on affected platforms even if the Hyper-V role is not enabled. However, the update will only be offered through Automatic Updates if the Hyper-V role is enabled.

 

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