windows 7 Driver Problems - Intel HD4000

[News Bot]

Hoping someone can provide me with some guidance.

System Config: 

Lenovo Y580 

Intel Core i7-3610QM

Windows 7 Home Premium (Clean Install) 64 Bit

16 GB RAM

Intel HD4000 Graphics + Nvidia GeForce GTX-600M

 

I have been encountering driver failures - randomly, the Nvidia GTX660M driver will cease to function (both Nvidia drivers v314.07 and the new beta, 314.21 are susceptible). The screen turns black - and my on board Intel HD4000 GPU takes over. Windows

recovers without explanation, although upon checking the Device Manager my GTX is now a lowly "Generic VGA Adapter." GPU temperature sensors read ZERO... as if the GPU has disappeared. The problem occurs under light loads, infrequently, and usually while running

Chrome or performing simple file transfers (to or from a USB3 drive, for instance). A couple of times I was on the phone - doing nothing at all, with no applications running. Temperatures are monitored and I've never pushed the GPU (to my knowledge) past 70C

(yet). 

 

In Device Manager, when I Right Click the Generic VGA Adapter > Properties - I see a message that says there's a problem with the device, and it won't work properly until I restart my system (Code 14). 

 

Once I restart, all is well - until the next random GeForce driver crash. 

 

I am thinking that a Windows Update for my on board Intel HD4000 Graphics Adapter (optional, installed on March 9) may bevthe cause. When I check to see what Intel driver version I am running, it would appear that the update on March 9 installed driver

version 9.18.13.1421. The latest driver available for my system configuration (according to Intel's website) is version 9.17.10.2932. Both Intel and Microsoft say their respective drivers were released in December 2012. I don't recall any problems prior to

installing the Microsoft-issued driver on March 9.

 

What's up with the Intel driver that Windows Update installed? Is it a beta? And would anyone happen to know the safest way to roll back to v9.17?

 

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