not able to join online meeting via hyperlink in appointment

[News Bot]

Hello,

We have an issue where users cannot join online meetings (created via outlook appointment).

The users have office 2013 and lync desktop client 2013 running on Windows 8 pro, the problem is that after clicking the link inside the appointment, internet explorer briefly opens, shows a lync page and then throws an error message stating that lync has experienced

an error and needs to be closed, and suggesting office repair.

We have tried both normal and extended office repair to no avail.

Re-installing lync client 2013 did not help either.

When the user copies the hyperlink in his appointment, pastes it in internet explorer and hits "return", then lync is starting without problem and the meeting room is opened.

The problem is persistent across multiple plattforms and different user accounts, with exchange and lync server on-premise as well as with office365 accounts. It even happens on two freshly installed Win8/office2013/lync2013 machines, and also with

lync user accounts ending with "@microsoft.com", btw. ;)

Any input regarding possible solutions will be greatly appreciated.

 

Regards

Dennis

 

 

 

 

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