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how do i turn off administrative rights to a fix service

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I recently purchased a Fix-It program and I am suspicious they are purposefully corrupting my system to try to sell me the upgrade (or) are in cahoots with other deceivers in an adjacent office. How do I stop their causing problems? I have tried CTRL/ALT/DEL

as soon as I see the desktop screen but they deny my access to it at that timee through the administrative right I allowed them. I don't want to uninstall their program as I paid good money for it and the fact they GUARANTEED I would have NO problems for a

period of 1 year. These culprits are affiliated with Microsoft (or so they say).  Needless to say I am pissed. Are there any honest folks that can help me here? If so I greatly thank you for your input.

 

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