Guest rick Posted October 4, 2007 Posted October 4, 2007 Hey all, I am trying to install a printer driver on a winxp machine. It has all the current updates. I am able to install an hp8 driver without problems. I am setting the computer to print on a second network printer. The installation appears to go fine but when i go to printer properties and try to print a test page i get "the ... printer driver is not installed on this computer... do you want to install it now?" and i am in loop. I have uninstalled the driver and deleted the contents of the spool folder, reinstalled and same issue. On other computers in the area i am able to install the driver and they work fine. so its computer specific. Any ideas? Thanks in advance, Rick
Guest Newbie Coder Posted October 4, 2007 Posted October 4, 2007 Re: cannot install printer driver Rick, 1) What's the make/model of the printer? 2) Right-click | Properties | Ports. Do you see the driver listed? 3) Parallel, USB or network connection? If network, do you have the correct IP address? 4) Is the printer local to another machine on the network? If so, is there a firewall blocking things? 5) Is the printer shared or in the directory? Awaiting your response -- Newbie Coder (It's just a name) "rick" <rick@discussions.microsoft.com> wrote in message news:D977567F-425D-45FD-B5A4-C00131C3C95F@microsoft.com... > Hey all, > I am trying to install a printer driver on a winxp machine. It has all the > current updates. I am able to install an hp8 driver without problems. I am > setting the computer to print on a second network printer. The installation > appears to go fine but when i go to printer properties and try to print a > test page i get "the ... printer driver is not installed on this computer... > do you want to install it now?" and i am in loop. I have uninstalled the > driver and deleted the contents of the spool folder, reinstalled and same > issue. On other computers in the area i am able to install the driver and > they work fine. so its computer specific. Any ideas? Thanks in advance, Rick
Guest rick Posted October 4, 2007 Posted October 4, 2007 Re: cannot install printer driver "Newbie Coder" wrote: > Rick, > > 1) What's the make/model of the printer? hp8 > > 2) Right-click | Properties | Ports. Do you see the driver listed?yes > > 3) Parallel, USB or network connection? If network, do you have the correct IP address? parallel, network using static ip's > > 4) Is the printer local to another machine on the network? If so, is there a firewall > blocking things? shared on a workstation, no firewalls > > 5) Is the printer shared or in the directory?shared, other computers on the network connect without a problem > > Awaiting your response > > -- > Newbie Coder > (It's just a name) > > > "rick" <rick@discussions.microsoft.com> wrote in message > news:D977567F-425D-45FD-B5A4-C00131C3C95F@microsoft.com... > > Hey all, > > I am trying to install a printer driver on a winxp machine. It has all the > > current updates. I am able to install an hp8 driver without problems. I am > > setting the computer to print on a second network printer. The installation > > appears to go fine but when i go to printer properties and try to print a > > test page i get "the ... printer driver is not installed on this computer... > > do you want to install it now?" and i am in loop. I have uninstalled the > > driver and deleted the contents of the spool folder, reinstalled and same > > issue. On other computers in the area i am able to install the driver and > > they work fine. so its computer specific. Any ideas? Thanks in advance, Rick > > thanks for your response, Rick
Guest Melvin Cotterill Posted October 4, 2007 Posted October 4, 2007 Re: cannot install printer driver Log on to the internet and do a search (Google search if you have it) for "HP install network printer wizard" Download and Run this software and let us know what it tells you. Be prepared to have the software ask you for the printers IP address. If you do not know how to get this on your network let us know. "rick" <rick@discussions.microsoft.com> wrote in message news:E4B32243-0F27-4FD8-9FD5-C9AD11046F0A@microsoft.com... > > > "Newbie Coder" wrote: > >> Rick, >> >> 1) What's the make/model of the printer? hp8 >> >> 2) Right-click | Properties | Ports. Do you see the driver listed?yes >> >> 3) Parallel, USB or network connection? If network, do you have the >> correct IP address? parallel, network using static ip's >> >> 4) Is the printer local to another machine on the network? If so, is >> there a firewall >> blocking things? shared on a workstation, no firewalls >> >> 5) Is the printer shared or in the directory?shared, other computers on >> the network connect without a problem >> >> Awaiting your response >> >> -- >> Newbie Coder >> (It's just a name) >> >> >> "rick" <rick@discussions.microsoft.com> wrote in message >> news:D977567F-425D-45FD-B5A4-C00131C3C95F@microsoft.com... >> > Hey all, >> > I am trying to install a printer driver on a winxp machine. It has all >> > the >> > current updates. I am able to install an hp8 driver without problems. >> > I am >> > setting the computer to print on a second network printer. The >> > installation >> > appears to go fine but when i go to printer properties and try to print >> > a >> > test page i get "the ... printer driver is not installed on this >> > computer... >> > do you want to install it now?" and i am in loop. I have uninstalled >> > the >> > driver and deleted the contents of the spool folder, reinstalled and >> > same >> > issue. On other computers in the area i am able to install the driver >> > and >> > they work fine. so its computer specific. Any ideas? Thanks in >> > advance, Rick >> >> thanks for your response, Rick
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