Jump to content

Recommended Posts

Posted

Background

I'm running Windows 7 Home Premium 64-bit SP1.  I have already applied all available windows updates.  I recently purchased an Epson WF-3540 printer and installed it per the CD.  I am logged on as the administrator and connected to the printer via USB.

 

Problem

I am unable to set the WF-3540 as my default printer.  I also cannot print from Adobe products as the WF-3540 is not in the available printers list; however, it does show up in Devices and Printers under the Start Menu.  When I try to set it as the default

printer, I get the error code 0x00000709.

 

What I have already tried

I have uninstalled and reinstalled the printer software both from the CD as well as the online download from the manufacturer.

 

I have disabled the Windows firewall.

 

I have spent an hour on the phone with Epson Support who stated that the printer is functioning correctly and the problem lies with Microsoft.

 

I have used the Microsoft Fix It application from the help section.  It says to set my printer as the default to correct the problem.  If I could do that, I wouldn't have the problem in the first place.  Fix It was also unable to set it as the default printer.

 

I have attempted to edit the registry, but I get the error message: Cannot edit Device: Error Writing the value's new contents.  My old printer is still listed in the registry.  There are no printing jobs from my old printer that would be holding anything

up.

 

I have checked the Adobe software and there is no problem with it, nor are there any updates.

 

I have rebooted after all attempted procedures.

 

View the thread

  • Replies 0
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...