Browser help please?

[gaz38]

Everytime i trying to log into a site such as Ebay or Facebook I type my log in Password Etc, then when re-directing the next page is always "page cannot be displayed/found?:confused:

[Seth]

Welcome to Extreme Tech Support - Free PC Help Gaz.

 

Try clearing out internet explorer:

 

ATF-Cleaner.exe - www.atribune.org

 

 

If that doesn't work, temporarily disable your antivirus and firewall and test the links. Don't forget to turn the antivirus/firewall back on after the test.

[gaz38]

Tried clearing it, cleared some MB but still didnt work, disabled firewall and Anti-virus, still nothing. Is now coming up with Cannot find server?

[Seth]

Keep tapping F8 as soon as you turn on the computer, and a startup menu will appear. Use the arrow keys to choose "Safe Mode With Networking" and then press enter. Everything will look larger, but try the internet now.

[gaz38]

Yea thats worked thanks, but will i have to go into Safe mode with networking each time i wish to go onto Facebook etc...

 

If i dont reply its because I've gone to work Thanks for the help so far =)

[Seth]

You're welcome. I have to leave soon as well.

 

Anyway, that test proves that one your startup programs (that only starts in Normal mode and not Safe Mode), is interfering with Internet Explorer. This would be typically be your antivirus or firewall.

 

What do you use for internet security?

[gaz38]

Norton, a friend from work told me it could be my offline settings?

[Goku]

I think Norton is very sloppy and takes a lot of resources. Consider this list of products if you want a replacement.

 

And Norton can be notoriously tricky to remove, so if you choose to uninstall it, you might find the below article useful.

 

How to Uninstall Norton

 

Also, try disabling Norton and see if the problem persists. If it doesn't, then perhaps Norton is interfering with your internet settings.

 

Hope that helps. :)

 

-- Goku

[gaz38]

Yea it was Norton interfering, so i used that list and installed Avast, everything is running smoothly now.

 

Thanks for all your help guys really appreciated =)

 

Gaz

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