Guest jay Posted October 5, 2007 Posted October 5, 2007 Hi, This is the first time I am using a forum to try to fix my XP problem. I was running a DVD when the picture froze. I close the DVD, restarted the DVD by popping it in and out. The movie was good for 10 minutes and it froze again. This time I could shut it down. I finally did a hard shut down. After that, I removed my DVD and try restarting. I gave me a blank screen with a blinking cursor. My keyboard, mouse can't control anything. I tried to use my recovery disc and the PC is not reading it. What's happening. How can I fix this? Help Jay
Guest matt hopkins Posted October 5, 2007 Posted October 5, 2007 Re: blank screen and blinking enter your bios screen on bootup and change it to boot from cd/disk "jay" <jennyatcn@hotmail.com> wrote in message news:1191589689.868438.289350@g4g2000hsf.googlegroups.com... > Hi, > > This is the first time I am using a forum to try to fix my XP problem. > > I was running a DVD when the picture froze. I close the DVD, restarted > the DVD by popping it in and out. The movie was good for 10 minutes > and it froze again. > > This time I could shut it down. I finally did a hard shut down. > > After that, I removed my DVD and try restarting. I gave me a blank > screen with a blinking cursor. My keyboard, mouse can't control > anything. > > I tried to use my recovery disc and the PC is not reading it. What's > happening. How can I fix this? > > Help > Jay >
Guest jay Posted October 5, 2007 Posted October 5, 2007 Re: blank screen and blinking On Oct 5, 9:20 am, "matt hopkins" <hopkins...@googlemail.com> wrote: > enter your bios screen on bootup and change it to boot from cd/disk > > "jay" <jennya...@hotmail.com> wrote in message > > news:1191589689.868438.289350@g4g2000hsf.googlegroups.com... > > > > > Hi, > > > This is the first time I am using a forum to try to fix my XP problem. > > > I was running a DVD when the picture froze. I close the DVD, restarted > > the DVD by popping it in and out. The movie was good for 10 minutes > > and it froze again. > > > This time I could shut it down. I finally did a hard shut down. > > > After that, I removed my DVD and try restarting. I gave me a blank > > screen with a blinking cursor. My keyboard, mouse can't control > > anything. > > > I tried to use my recovery disc and the PC is not reading it. What's > > happening. How can I fix this? > > > Help > > Jay- Hide quoted text - > > - Show quoted text - HI Matt, I can't get into the BIO screen. I tried hitting the delete key and F12 but the screen stays on the blank screen with the blinking cursor. I put the recovery CD but the PC can't read it.
Guest Malke Posted October 5, 2007 Posted October 5, 2007 Re: blank screen and blinking jay wrote: > On Oct 5, 9:20 am, "matt hopkins" <hopkins...@googlemail.com> wrote: >> enter your bios screen on bootup and change it to boot from cd/disk >> >> "jay" <jennya...@hotmail.com> wrote in message >> >> news:1191589689.868438.289350@g4g2000hsf.googlegroups.com... >> >> >> >>> Hi, >>> This is the first time I am using a forum to try to fix my XP problem. >>> I was running a DVD when the picture froze. I close the DVD, restarted >>> the DVD by popping it in and out. The movie was good for 10 minutes >>> and it froze again. >>> This time I could shut it down. I finally did a hard shut down. >>> After that, I removed my DVD and try restarting. I gave me a blank >>> screen with a blinking cursor. My keyboard, mouse can't control >>> anything. >>> I tried to use my recovery disc and the PC is not reading it. What's >>> happening. How can I fix this? >>> Help >>> Jay- Hide quoted text - >> - Show quoted text - > > HI Matt, > > I can't get into the BIO screen. I tried hitting the delete key and > F12 but the screen stays on the blank screen with the blinking > cursor. I put the recovery CD but the PC can't read it. > Doing the recovery isn't going to help. From your description, the computer has had a hardware failure. Since you mention "recovery disk", I assume that you have some sort of OEM machine like an HP or a Sony. Contact the OEM's tech support for repair/replacement if the machine is still under warranty. If this is an older machine, take it to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). You can try doing the hardware troubleshooting yourself, but success depends on your level of computer skills and what tools, hardware, software, etc. you have available. http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest matt hopkins Posted October 5, 2007 Posted October 5, 2007 Re: blank screen and blinking have you got a propper installation cd for windows you may be able to get onto the recovery console that way. if not i think you will have to format. "jay" <jennyatcn@hotmail.com> wrote in message news:1191590864.055887.179270@w3g2000hsg.googlegroups.com... > On Oct 5, 9:20 am, "matt hopkins" <hopkins...@googlemail.com> wrote: >> enter your bios screen on bootup and change it to boot from cd/disk >> >> "jay" <jennya...@hotmail.com> wrote in message >> >> news:1191589689.868438.289350@g4g2000hsf.googlegroups.com... >> >> >> >> > Hi, >> >> > This is the first time I am using a forum to try to fix my XP problem. >> >> > I was running a DVD when the picture froze. I close the DVD, restarted >> > the DVD by popping it in and out. The movie was good for 10 minutes >> > and it froze again. >> >> > This time I could shut it down. I finally did a hard shut down. >> >> > After that, I removed my DVD and try restarting. I gave me a blank >> > screen with a blinking cursor. My keyboard, mouse can't control >> > anything. >> >> > I tried to use my recovery disc and the PC is not reading it. What's >> > happening. How can I fix this? >> >> > Help >> > Jay- Hide quoted text - >> >> - Show quoted text - > > HI Matt, > > I can't get into the BIO screen. I tried hitting the delete key and > F12 but the screen stays on the blank screen with the blinking > cursor. I put the recovery CD but the PC can't read it. >
Guest windmap Posted October 5, 2007 Posted October 5, 2007 Re: blank screen and blinking On Oct 5, 6:08 pm, jay <jennya...@hotmail.com> wrote: > Hi, > > This is the first time I am using a forum to try to fix my XP problem. > > I was running a DVD when the picture froze. I close the DVD, restarted > the DVD by popping it in and out. The movie was good for 10 minutes > and it froze again. > > This time I could shut it down. I finally did a hard shut down. > > After that, I removed my DVD and try restarting. I gave me a blank > screen with a blinking cursor. My keyboard, mouse can't control > anything. > > I tried to use my recovery disc and the PC is not reading it. What's > happening. How can I fix this? > > Help > Jay UNplug all the external devices connected to the comp expect the keyboard , mOuse and monitor.Power Drain the comp by the power button for 1 minute with power cable unplugged from the wall socket.Also disconnect if u have any ipod or similiar portables connected to the comp.Attempt to enter to enter .If succeded change boot sequence .Restore the comp using the recovery CD.
Guest Malke Posted October 5, 2007 Posted October 5, 2007 Re: blank screen and blinking matt hopkins wrote: > have you got a propper installation cd for windows you may be able to > get onto the recovery console that way. if not i think you will have to > format. The recovery console and/or formatting will not help with faulty hardware. Those are software solutions. Because the OP's computer is failing before the operating system is even loaded, this is not a Windows issue. Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest jay Posted October 5, 2007 Posted October 5, 2007 Re: blank screen and blinking On Oct 5, 10:28 am, windmap <wind...@gmail.com> wrote: > On Oct 5, 6:08 pm, jay <jennya...@hotmail.com> wrote: > > > > > > > Hi, > > > This is the first time I am using a forum to try to fix my XP problem. > > > I was running a DVD when the picture froze. I close the DVD, restarted > > the DVD by popping it in and out. The movie was good for 10 minutes > > and it froze again. > > > This time I could shut it down. I finally did a hard shut down. > > > After that, I removed my DVD and try restarting. I gave me a blank > > screen with a blinking cursor. My keyboard, mouse can't control > > anything. > > > I tried to use my recovery disc and the PC is not reading it. What's > > happening. How can I fix this? > > > Help > > Jay > > UNplug all the external devices connected to the comp expect the > keyboard , mOuse and monitor.Power Drain the comp by the power button > for 1 minute with power cable unplugged from the wall socket.Also > disconnect if u have any ipod or similiar portables connected to the > comp.Attempt to enter to enter .If succeded change boot > sequence .Restore the comp using the recovery CD.- Hide quoted text - > > - Show quoted text - I'll try that when I get home. When I 'power drain' the laptop... this is done when I am in the blank screen with the blinking cursor.. ? I'm surprise that it would take only a minute to drain all the power. Once the power is drained, I just press enter? Don't I have to plug back the power cable first?
Guest jay Posted October 8, 2007 Posted October 8, 2007 Re: blank screen and blinking On Oct 5, 2:16 pm, jay <jennya...@hotmail.com> wrote: > On Oct 5, 10:28 am, windmap <wind...@gmail.com> wrote: > > > > > > > On Oct 5, 6:08 pm, jay <jennya...@hotmail.com> wrote: > > > > Hi, > > > > This is the first time I am using a forum to try to fix my XP problem. > > > > I was running a DVD when the picture froze. I close the DVD, restarted > > > the DVD by popping it in and out. The movie was good for 10 minutes > > > and it froze again. > > > > This time I could shut it down. I finally did a hard shut down. > > > > After that, I removed my DVD and try restarting. I gave me a blank > > > screen with a blinking cursor. My keyboard, mouse can't control > > > anything. > > > > I tried to use my recovery disc and the PC is not reading it. What's > > > happening. How can I fix this? > > > > Help > > > Jay > > > UNplug all the external devices connected to the comp expect the > > keyboard , mOuse and monitor.Power Drain the comp by the power button > > for 1 minute with power cable unplugged from the wall socket.Also > > disconnect if u have any ipod or similiar portables connected to the > > comp.Attempt to enter to enter .If succeded change boot > > sequence .Restore the comp using the recovery CD.- Hide quoted text - > > > - Show quoted text - > > I'll try that when I get home. When I 'power drain' the laptop... > this is done when I am in the blank screen with the blinking > cursor.. ? I'm surprise that it would take only a minute to drain all > the power. Once the power is drained, I just press enter? Don't I > have to plug back the power cable first?- Hide quoted text - > > - Show quoted text - HI, Just to let everyone know. I finally brought my laptop back to the retailer. The tech so right away that it was most probably a problem with the mother board. When he booted up the PC, the screen had lots of dots and a blinking cursor. Somehow he said its the mother board and not the hard drive. Thanks everyone for your comments!
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