Windows Update encountered an unknown error Code 2

[AWS]

Windows 2008 R2 SP1 Terminal Server with IE 8 installed.

 

I started here and tried each one of these listed.

8 results for "WindowsUpdate_00000002" "WindowsUpdate_dt000"

 

 

 

 

1.

1 Troubleshoot problems with installing updates

 

 

2.

2 See which Windows updates are installed

 

 

3.

3 Windows Update error 80244022

 

 

4.

4 Windows Update error 8024001F

 

 

5.

5 Windows Update error 8024402C

 

 

6.

6 Windows Update error 80072ee2

 

 

7.

7 Windows Update error 8024401b

 

 

8.

8 Windows Update error 80072efd

 

 

 

 

 

Also tried FIX IT for Windows Update.  Log file is next

 

 

 

 

 

 

Windows Update

Publisher details

 

 

 

 

 

 

 

Issues found

 

 

 

Windows Update components must be repaired

 

Windows Update components must be repaired

One or more Windows Update components are configured incorrectly

 

Fixed

 

 

 

 

 

 

 

 

 

Repair Windows Update components

 

 

 

Succeeded

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Issues checked

 

 

 

Default Windows Update data locations have changed

 

Default Windows Update data locations have changed

The location where Windows Update stores data has changed and must be repaired

 

Checked

 

 

 

 

 

 

 

 

 

 

Issues found

Detection details

 

 

 

 

 

 

 

 

 

 

 

 

6

 

Windows Update components must be repaired

Fixed

 

 

 

 

 

 

 

 

 

One or more Windows Update components are configured incorrectly

 

 

 

 

 

 

 

 

 

 

 

 

Repair Windows Update components

 

Succeeded

 

 

 

 

 

 

 

 

 

 

Repairing Windows Update components frequently resolves common Windows Update errors

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Issues checked

Detection details

 

 

 

 

 

 

 

 

 

 

 

 

6

 

Default Windows Update data locations have changed

Checked

 

 

 

 

 

 

 

 

 

The location where Windows Update stores data has changed and must be repaired

 

 

 

 

 

 

 

 

 

 

 

 

Repair default Windows Update locations

 

Not Run

 

 

 

 

 

 

 

 

Change Windows Update locations to Windows default settings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Detection details

 

 

 

 

 

 

 

 

 

 

 

Collection information

 

 

Computer Name:

MAX-TS-1

 

 

Windows Version:

 

6.1

 

 

 

Architecture:

 

amd64

 

 

 

Time:

 

Wednesday, April 17, 2013 1:28:17 PM

 

 

 

 

 

 

 

 

 

 

 

Publisher details

 

 

 

 

 

 

 

 

 

 

 

Windows Update

 

 

Resolve problems that prevent you from updating Windows.

 

 

Package Version:

 

4.0.2.20110411

 

 

 

Publisher:

 

Microsoft Corporation

 

 

 

 

 

 

 

 

The failed update is:

Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems

Installation date: ‎4/‎17/‎2013 1:32 PM

Installation status: Failed

Error details: Code 2

Update type: Important

Windows Internet Explorer 9 delivers web sites and applications that look and perform like native PC applications through the power of Windows.

          Fast: Internet Explorer 9 is all-around fast.  Designed to take full advantage of your PC’s hardware through Windows, Internet Explorer 9 delivers graphically rich and immersive experiences that are as fast and responsive as native applications

installed on your PC.

          Clean: Internet Explorer puts the focus on the Web sites you love with a clean look and increased viewing area that makes your Web sites shine.  Intuitive and seamless integration with Windows Server 2008 R2 provides one-click access to Web applications

pinned directly to your Taskbar.

          Trusted: Internet Explorer is the trusted way to the Web because it has a robust set of built-in security, privacy and reliability technologies that keep you safer and your browsing experience uninterrupted.

          Interoperable: Support for HTML5 and modern Web standards architected to take advantage of the GPU means that the same mark-up not only works across the Web, but runs faster and delivers a richer experience through Windows and  Internet Explorer

9.

More information: http://go.microsoft.com/fwlink/?LinkId=71727

Help and Support: http://go.microsoft.com/fwlink/?LinkId=71719

 

and this one

Windows Malicious Software Removal Tool x64 - April 2013 (KB890830)

Installation date: ‎4/‎15/‎2013 11:27 AM

Installation status: Failed

Error details: Code 800706BE

Update type: Important

After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display

a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version

from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product.

More information: http://go.microsoft.com/fwlink/?LinkId=39987

Help and Support: http://support.microsoft.com

Followed the suggestions to this page http://support.microsoft.com/kb/906602 and tried Method 1 (normal update), 2 (stand alone update) then enabled the log, tried install again, it failed.  Log for the last try.

2013-04-17 13:32:19:820  944 1730 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:20:364 5916 11a4 Handler   : WARNING: Command line install completed. Return code = 0x00000002, Result = Failed, Reboot required = false2013-04-17 13:32:20:368 5916 11a4 Handler   : WARNING: Exit code = 0x8024200B2013-04-17 13:32:20:368 5916 11a4 Handler :::::::::2013-04-17 13:32:20:368 5916 11a4 Handler ::  END  ::  Handler: Command Line Install2013-04-17 13:32:20:368 5916 11a4 Handler :::::::::::::2013-04-17 13:32:20:368  944 185c AU >>##  RESUMED  ## AU: Installing update [updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}]2013-04-17 13:32:20:368  944 185c AU   # WARNING: Install failed, error = 0x80070643 / 0x000000022013-04-17 13:32:20:821  944 878 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:21:167  944 1730 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:21:823  944 878 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:22:821  944 878 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:22:999  944 1240 Agent *********2013-04-17 13:32:22:999  944 1240 Agent **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]2013-04-17 13:32:22:999  944 1240 Agent *************2013-04-17 13:32:22:999  944 185c AU Install call completed.2013-04-17 13:32:22:999  944 185c AU   # WARNING: Install call completed, reboot required = No, error = 0x000000002013-04-17 13:32:22:999  944 185c AU #########2013-04-17 13:32:22:999  944 185c AU ##  END  ##  AU: Installing updates [CallId = {F50A1672-7C6D-4A58-82A1-51147114B55F}]2013-04-17 13:32:22:999  944 185c AU #############2013-04-17 13:32:22:999  944 185c AU Install complete for all calls, reboot NOT needed2013-04-17 13:32:22:999  944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:23:002  944 1730 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 13:32:23:002  944 1730 AU No featured updates available.2013-04-17 13:32:23:006  944 1730 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:23:163  944 1730 AU All updates already downloaded, setting percent complete to 1002013-04-17 13:32:24:014  944 1730 AU UpdateDownloadProperties: 0 download(s) are still in progress.2013-04-17 13:32:24:015  944 1730 AU Piggybacking on an AU detection already in progress2013-04-17 13:32:24:015  944 1730 AU AU setting pending client directive to 'Install Complete Ux'2013-04-17 13:32:24:015  944 1730 AU Changing existing AU client directive from 'Progress Ux' to 'Install Complete Ux', session id = 0x32013-04-17 13:32:24:017  944 1730 AU Successfully wrote event for AU health state:02013-04-17 13:32:24:018 6480 1b64 CltUI AU client got new directive = 'Install Complete Ux', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 13:32:24:021  944 1730 AU Successfully wrote event for AU health state:02013-04-17 13:32:24:022 6480 1b64 CltUI AU client got new directive = 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 13:32:24:025  944 15c0 AU AU received handle event2013-04-17 13:32:55:475  944 1a38 Agent   * Added update {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101 to search result2013-04-17 13:32:55:475  944 1a38 Agent   * Found 1 updates and 74 categories in search; evaluated appl. rules of 1569 out of 3440 deployed entities2013-04-17 13:32:55:539  944 1a38 Agent *********2013-04-17 13:32:55:539  944 1a38 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]2013-04-17 13:32:55:539  944 1a38 Agent *************2013-04-17 13:32:55:571  944 185c AU >>##  RESUMED  ## AU: Search for updates [CallId = {7105C92C-3163-404C-BCC8-5BEB5DA13BEA}]2013-04-17 13:32:55:571  944 1a38 Report REPORT EVENT: {D90382DD-F1C6-49CD-85B6-4583D68584D9} 2013-04-17 13:32:20:368-0400 1 182 101 {BD9F0B80-866F-4DED-A6D9-ED74DA717519} 101 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed

to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems.2013-04-17 13:32:55:571  944 185c AU   # 1 updates detected2013-04-17 13:32:55:572  944 185c AU #########2013-04-17 13:32:55:572  944 185c AU ##  END  ##  AU: Search for updates [CallId = {7105C92C-3163-404C-BCC8-5BEB5DA13BEA}]2013-04-17 13:32:55:572  944 185c AU #############2013-04-17 13:32:55:572  944 185c AU Featured notifications is disabled.2013-04-17 13:32:55:573  944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:55:573  944 185c AU Auto-approving update for download, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=02013-04-17 13:32:55:573  944 185c AU Auto-approved 1 update(s) for download (NOT for Ux)2013-04-17 13:32:55:573  944 185c AU #############2013-04-17 13:32:55:573  944 185c AU ## START ##  AU: Download updates2013-04-17 13:32:55:573  944 185c AU #########2013-04-17 13:32:55:573  944 185c AU   # Approved updates = 12013-04-17 13:32:55:578  944 1a38 Report CWERReporter::HandleEvents - WER report upload completed with status 0x82013-04-17 13:32:55:578  944 1a38 Report WER Report sent: 7.6.7600.256 0x80070643 BD9F0B80-866F-4DED-A6D9-ED74DA717519 Install 101 Managed2013-04-17 13:32:55:578  944 1a38 Report CWERReporter finishing event handling. (00000000)2013-04-17 13:32:55:617  944 185c AU AU initiated download, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, callId = {087AE0C5-6B2A-4E4B-AC07-B384BFAD5EC9}2013-04-17 13:32:55:618  944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:55:618  944 185c AU AU setting pending client directive to 'Download Progress'2013-04-17 13:32:55:619  944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:55:619  944 185c AU   # Pending download calls = 12013-04-17 13:32:55:619  944 185c AU <<## SUBMITTED ## AU: Download updates2013-04-17 13:32:55:619  944 1a38 DnldMgr *************2013-04-17 13:32:55:619  944 1a38 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]2013-04-17 13:32:55:619  944 1a38 DnldMgr *********2013-04-17 13:32:55:619  944 1a38 DnldMgr   * Call ID = {087AE0C5-6B2A-4E4B-AC07-B384BFAD5EC9}2013-04-17 13:32:55:619  944 1a38 DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}2013-04-17 13:32:55:619  944 1a38 DnldMgr   * Updates to download = 12013-04-17 13:32:55:619  944 1a38 Agent   *   Title = Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 13:32:55:619  944 1a38 Agent   *   UpdateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.1012013-04-17 13:32:55:620  944 1a38 Agent   *     Bundles 1 updates:2013-04-17 13:32:55:620  944 1a38 Agent   *       {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.1012013-04-17 13:32:55:866  944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:55:866  944 1a38 DnldMgr ***********  DnldMgr: New download job [updateId = {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.101]  ***********2013-04-17 13:32:55:867  944 878 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 13:32:55:867  944 878 AU No featured updates available.2013-04-17 13:32:55:870  944 1730 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 13:32:55:870  944 1730 AU No featured updates available.2013-04-17 13:32:58:678  944 1a38 DnldMgr   * All files for update were already downloaded and are valid.2013-04-17 13:32:58:682  944 1a38 Agent *********2013-04-17 13:32:58:682  944 1a38 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]2013-04-17 13:32:58:682  944 1a38 Agent *************2013-04-17 13:32:58:682  944 185c AU >>##  RESUMED  ## AU: Download update [updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}, succeeded]2013-04-17 13:32:58:682  944 185c AU #########2013-04-17 13:32:58:682  944 185c AU ##  END  ##  AU: Download updates2013-04-17 13:32:58:682  944 185c AU #############2013-04-17 13:32:58:682  944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:58:683  944 185c AU AU setting pending client directive to 'Install Approval'2013-04-17 13:32:58:685  944 185c AU Successfully wrote event for AU health state:02013-04-17 13:32:58:686  944 878 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 13:32:58:686  944 878 AU No featured updates available.2013-04-17 13:33:00:573  944 1a38 Report REPORT EVENT: {E32096B9-48FF-4EA5-91B9-FBF831D12624} 2013-04-17 13:32:58:682-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates

are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:  - Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 13:33:00:573  944 1a38 Report CWERReporter finishing event handling. (00000000)2013-04-17 13:33:10:623  944 15c0 AU Launched new AU client for directive 'Install Approval', session id = 0x32013-04-17 13:33:10:651  708 df8 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========2013-04-17 13:33:10:651  708 df8 Misc   = Process: C:Windowssystem32wuauclt.exe2013-04-17 13:33:10:649  708 df8 AUClnt Launched Client UI process2013-04-17 13:33:10:691  708 df8 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========2013-04-17 13:33:10:691  708 df8 Misc   = Process: C:Windowssystem32wuauclt.exe2013-04-17 13:33:10:691  708 df8 Misc   = Module: C:Windowssystem32wucltux.dll2013-04-17 13:33:10:691  708 df8 CltUI AU client got new directive = 'Install Approval', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 13:42:19:294  944 1a38 PT WARNING: Cached cookie has expired or new PID is available2013-04-17 13:42:19:294  944 1a38 PT Initializing simple targeting cookie, clientId = 440289b4-f359-4767-8ad3-e366c667639a, target group = Servers, DNS name = max-ts-1.maxwellgroup.local2013-04-17 13:42:19:295  944 1a38 PT   Server URL = http://max-app.maxwellgroup.local:8530/SimpleAuthWebService/SimpleAuth.asmx2013-04-17 13:42:21:911  944 1a38 Report Uploading 3 events using cached cookie, reporting URL =

http://max-app.maxwellgroup.local:8530/ReportingWebService/ReportingWebService.asmx2013-04-17 13:42:21:914  944 1a38 Report Reporter successfully uploaded 3 events.2013-04-17 14:01:43:887  944 11a4 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 14:01:43:887  944 11a4 AU No featured updates available.2013-04-17 14:01:43:950  944 11a4 AU WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C2013-04-17 14:01:43:950  944 11a4 AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C2013-04-17 14:01:43:951 2392 1524 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========2013-04-17 14:01:43:951 2392 1524 Misc   = Process: C:WindowsExplorer.EXE2013-04-17 14:01:43:951 2392 1524 Misc   = Module: C:Windowssystem32wucltux.dll2013-04-17 14:01:43:951 2392 1524 WUApp WARNING: Call to GetInteractiveInstallProgress failed, hr=8024000C2013-04-17 14:01:45:847 2392 1524 WUApp No EULA acceptance needed2013-04-17 14:01:45:847  944 e54 AU AU received approval from Ux for 1 updates2013-04-17 14:01:45:847  944 e54 AU AU setting pending client directive to 'Progress Ux'2013-04-17 14:01:45:848  708 df8 CltUI AU client got new directive = 'Interactive Progress', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 14:01:45:862  944 11a4 AU BeginInteractiveInstall invoked for Download2013-04-17 14:01:45:862  944 11a4 AU Auto-approved 0 update(s) for download (for Ux)2013-04-17 14:01:45:863  944 11a4 AU UpdateDownloadProperties: 0 download(s) are still in progress.2013-04-17 14:01:45:863  944 11a4 AU #############2013-04-17 14:01:45:863  944 11a4 AU ## START ##  AU: Download updates2013-04-17 14:01:45:863  944 11a4 AU #########2013-04-17 14:01:45:863  944 11a4 AU   # Found no download approved updates.2013-04-17 14:01:45:863  944 11a4 AU #########2013-04-17 14:01:45:863  944 11a4 AU ##  END  ##  AU: Download updates2013-04-17 14:01:45:863  944 11a4 AU #############2013-04-17 14:01:45:865  944 11a4 AU BeginInteractiveInstall invoked for Install2013-04-17 14:01:45:865  944 11a4 AU Auto-approving update for install, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=02013-04-17 14:01:45:865  944 11a4 AU Auto-approved 1 update(s) for install (for Ux), installType=12013-04-17 14:01:45:865  944 11a4 AU #############2013-04-17 14:01:45:865  944 11a4 AU ## START ##  AU: Install updates2013-04-17 14:01:45:865  944 11a4 AU #########2013-04-17 14:01:45:865  944 11a4 AU   # Initiating manual install2013-04-17 14:01:45:865  944 11a4 AU   # Approved updates = 12013-04-17 14:01:45:867  944 11a4 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {32553572-4F73-4D22-B5A7-23ABACA0AF55}]2013-04-17 14:01:45:867  944 d68 Agent *************2013-04-17 14:01:45:867  944 d68 Agent ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]2013-04-17 14:01:45:867  944 d68 Agent *********2013-04-17 14:01:45:867  944 d68 Agent   * Updates to install = 12013-04-17 14:01:45:880  944 11a4 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 14:01:45:880  944 11a4 AU No featured updates available.2013-04-17 14:01:45:924  944 d68 Agent   *   Title = Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 14:01:45:924  944 d68 Agent   *   UpdateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.1012013-04-17 14:01:45:924  944 d68 Agent   *     Bundles 1 updates:2013-04-17 14:01:45:924  944 d68 Agent   *       {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.1012013-04-17 14:02:02:860  708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505  708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505  708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505  708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505  708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505  708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505  708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:03:505  708 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x1, uFlags=0x4, hr=0x800705B4)2013-04-17 14:02:04:739  944 d68 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point2013-04-17 14:02:04:739  944 d68 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e2013-04-17 14:02:04:740  944 d68 Handler Attempting to create remote handler process as MAXWELLGROUPAdministrator in session 32013-04-17 14:02:04:810  944 d68 DnldMgr Preparing update for install, updateId = {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.101.2013-04-17 14:02:05:003 6732 112c Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========2013-04-17 14:02:05:003 6732 112c Misc   = Process: C:Windowssystem32wuauclt.exe2013-04-17 14:02:05:004 6732 112c Misc   = Module: C:Windowssystem32wuaueng.dll2013-04-17 14:02:05:002 6732 112c Handler :::::::::::::2013-04-17 14:02:05:004 6732 112c Handler :: START ::  Handler: Command Line Install2013-04-17 14:02:05:004 6732 112c Handler :::::::::2013-04-17 14:02:05:004 6732 112c Handler   : Updates to install = 12013-04-17 14:02:25:879 6732 112c Handler   : WARNING: Command line install completed. Return code = 0x00000002, Result = Failed, Reboot required = false2013-04-17 14:02:25:879 6732 112c Handler   : WARNING: Exit code = 0x8024200B2013-04-17 14:02:25:879  944 1a3c AU >>##  RESUMED  ## AU: Installing update [updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}]2013-04-17 14:02:25:880 6732 112c Handler :::::::::2013-04-17 14:02:25:880  944 1a3c AU   # WARNING: Install failed, error = 0x80070643 / 0x000000022013-04-17 14:02:25:880 6732 112c Handler ::  END  ::  Handler: Command Line Install2013-04-17 14:02:25:880 6732 112c Handler :::::::::::::2013-04-17 14:02:25:892  944 d68 Agent *********2013-04-17 14:02:25:892  944 1a3c AU Install call completed.2013-04-17 14:02:25:892  944 d68 Agent **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]2013-04-17 14:02:25:892  944 1a3c AU   # WARNING: Install call completed, reboot required = No, error = 0x000000002013-04-17 14:02:25:892  944 d68 Agent *************2013-04-17 14:02:25:892  944 1a3c AU #########2013-04-17 14:02:25:892  944 1a3c AU ##  END  ##  AU: Installing updates [CallId = {32553572-4F73-4D22-B5A7-23ABACA0AF55}]2013-04-17 14:02:25:892  944 1a3c AU #############2013-04-17 14:02:25:892  944 1a3c AU Install complete for all calls, reboot NOT needed2013-04-17 14:02:25:893  944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:27:988  944 11a4 AU UpdateDownloadProperties: 0 download(s) are still in progress.2013-04-17 14:02:27:989  944 11a4 AU Triggering Offline detection (non-interactive)2013-04-17 14:02:27:989  944 11a4 AU AU setting pending client directive to 'Install Complete Ux'2013-04-17 14:02:27:989  944 11a4 AU Changing existing AU client directive from 'Progress Ux' to 'Install Complete Ux', session id = 0x32013-04-17 14:02:28:005  944 11a4 AU Successfully wrote event for AU health state:02013-04-17 14:02:28:005  944 15c0 AU #############2013-04-17 14:02:28:005  944 15c0 AU ## START ##  AU: Search for updates2013-04-17 14:02:28:005  944 15c0 AU #########2013-04-17 14:02:28:008  944 15c0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {6355E5BD-DEA4-4521-AA69-3D4634570E06}]2013-04-17 14:02:28:008  944 1584 Agent *************2013-04-17 14:02:28:008  944 1584 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]2013-04-17 14:02:28:008  944 1584 Agent *********2013-04-17 14:02:28:008  944 1584 Agent   * Online = No; Ignore download priority = No2013-04-17 14:02:28:008  944 1584 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation'

and RebootRequired=1"2013-04-17 14:02:28:008  944 1584 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed2013-04-17 14:02:28:008  944 1584 Agent   * Search Scope = {Machine}2013-04-17 14:02:28:008  708 df8 CltUI AU client got new directive = 'Install Complete Ux', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 14:02:28:024  944 11a4 AU Successfully wrote event for AU health state:02013-04-17 14:02:28:024  708 df8 CltUI AU client got new directive = 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 02013-04-17 14:02:28:030  944 15c0 AU AU received handle event2013-04-17 14:02:28:130  944 11a4 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 14:02:28:130  944 11a4 AU No featured updates available.2013-04-17 14:02:28:150  944 11a4 AU WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C2013-04-17 14:02:28:150  944 11a4 AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C2013-04-17 14:02:28:150 2392 1524 WUApp WARNING: Call to GetInteractiveInstallProgress failed, hr=8024000C2013-04-17 14:02:46:765  944 1584 Agent   * Added update {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101 to search result2013-04-17 14:02:46:765  944 1584 Agent   * Found 1 updates and 74 categories in search; evaluated appl. rules of 1569 out of 3440 deployed entities2013-04-17 14:02:46:767  944 1584 Agent *********2013-04-17 14:02:46:767  944 1584 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]2013-04-17 14:02:46:767  944 1584 Agent *************2013-04-17 14:02:46:799  944 1a3c AU >>##  RESUMED  ## AU: Search for updates [CallId = {6355E5BD-DEA4-4521-AA69-3D4634570E06}]2013-04-17 14:02:46:799  944 1584 Report REPORT EVENT: {B2E3FCC6-BAEE-4647-BDDD-E7B5A1321AB8} 2013-04-17 14:02:25:880-0400 1 182 101 {BD9F0B80-866F-4DED-A6D9-ED74DA717519} 101 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed

to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems.2013-04-17 14:02:46:799  944 1a3c AU   # 1 updates detected2013-04-17 14:02:46:800  944 1a3c AU #########2013-04-17 14:02:46:800  944 1a3c AU ##  END  ##  AU: Search for updates [CallId = {6355E5BD-DEA4-4521-AA69-3D4634570E06}]2013-04-17 14:02:46:800  944 1a3c AU #############2013-04-17 14:02:46:800  944 1a3c AU Featured notifications is disabled.2013-04-17 14:02:46:801  944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:46:801  944 1a3c AU Auto-approving update for download, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=02013-04-17 14:02:46:801  944 1a3c AU Auto-approved 1 update(s) for download (NOT for Ux)2013-04-17 14:02:46:801  944 1a3c AU #############2013-04-17 14:02:46:801  944 1a3c AU ## START ##  AU: Download updates2013-04-17 14:02:46:801  944 1a3c AU #########2013-04-17 14:02:46:801  944 1a3c AU   # Approved updates = 12013-04-17 14:02:46:810  944 1584 Report CWERReporter::HandleEvents - WER report upload completed with status 0x82013-04-17 14:02:46:810  944 1584 Report WER Report sent: 7.6.7600.256 0x80070643 BD9F0B80-866F-4DED-A6D9-ED74DA717519 Install 101 Managed2013-04-17 14:02:46:810  944 1584 Report CWERReporter finishing event handling. (00000000)2013-04-17 14:02:46:811  944 1a3c AU AU initiated download, updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.101, callId = {DBBAAB5E-8B85-4ABA-BD51-D85530BC8D12}2013-04-17 14:02:46:812  944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:46:812  944 1a3c AU AU setting pending client directive to 'Download Progress'2013-04-17 14:02:46:815  944 1584 DnldMgr *************2013-04-17 14:02:46:815  944 1584 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]2013-04-17 14:02:46:815  944 1584 DnldMgr *********2013-04-17 14:02:46:815  944 1584 DnldMgr   * Call ID = {DBBAAB5E-8B85-4ABA-BD51-D85530BC8D12}2013-04-17 14:02:46:815  944 1584 DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}2013-04-17 14:02:46:815  944 1584 DnldMgr   * Updates to download = 12013-04-17 14:02:46:815  944 1584 Agent   *   Title = Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 14:02:46:815  944 1584 Agent   *   UpdateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}.1012013-04-17 14:02:46:815  944 1584 Agent   *     Bundles 1 updates:2013-04-17 14:02:46:815  944 1584 Agent   *       {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.1012013-04-17 14:02:46:842  944 1584 DnldMgr ***********  DnldMgr: New download job [updateId = {6ADE9B15-6B3B-4B2A-9674-2C64BA9796F8}.101]  ***********2013-04-17 14:02:50:370  944 1584 DnldMgr   * All files for update were already downloaded and are valid.2013-04-17 14:02:50:374  944 1584 Agent *********2013-04-17 14:02:50:374  944 1584 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]2013-04-17 14:02:50:374  944 1584 Agent *************2013-04-17 14:02:50:374  944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:50:374  944 1a3c AU   # Pending download calls = 12013-04-17 14:02:50:374  944 1a3c AU <<## SUBMITTED ## AU: Download updates2013-04-17 14:02:50:375  944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:50:375  944 1a3c AU >>##  RESUMED  ## AU: Download update [updateId = {BD9F0B80-866F-4DED-A6D9-ED74DA717519}, succeeded]2013-04-17 14:02:50:375  944 1a3c AU #########2013-04-17 14:02:50:375  944 1a3c AU ##  END  ##  AU: Download updates2013-04-17 14:02:50:375  944 1a3c AU #############2013-04-17 14:02:50:376  944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:50:376  944 1a3c AU AU setting pending client directive to 'Install Approval'2013-04-17 14:02:50:379  944 1a3c AU Successfully wrote event for AU health state:02013-04-17 14:02:50:380  944 1b38 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 14:02:50:380  944 1b38 AU No featured updates available.2013-04-17 14:02:50:385  944 1b38 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 14:02:50:385  944 1b38 AU No featured updates available.2013-04-17 14:02:50:389  944 1b38 AU Getting featured update notifications.  fIncludeDismissed = true2013-04-17 14:02:50:389  944 1b38 AU No featured updates available.2013-04-17 14:02:51:801  944 1584 Report REPORT EVENT: {F25DA069-3CEE-4869-A7DC-6226D90404E1} 2013-04-17 14:02:50:376-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates

are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:  - Windows Internet Explorer 9 for Windows Server 2008 R2 for x64-based Systems2013-04-17 14:02:51:801  944 1584 Report CWERReporter finishing event handling. (00000000)2013-04-17 14:03:01:820  944 15c0 AU Launched new AU client for directive 'Install Approval', session id = 0x32013-04-17 14:03:01:847 5264 aa8 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========2013-04-17 14:03:01:847 5264 aa8 Misc   = Process: C:Windowssystem32wuauclt.exe2013-04-17 14:03:01:846 5264 aa8 AUClnt Launched Client UI process2013-04-17 14:03:01:884 5264 aa8 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========2013-04-17 14:03:01:884 5264 aa8 Misc   = Process: C:Windowssystem32wuauclt.exe2013-04-17 14:03:01:884 5264 aa8 Misc   = Module: C:Windowssystem32wucltux.dll2013-04-17 14:03:01:884 5264 aa8 CltUI AU client got new directive = 'Install Approval', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0

 

Thanks in advance for the help.

 

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