windows 7 Cant create "NEW FOLDERS" except by cmd prompt I think because there's a PADLOCK ICON on Admin user'

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MS Techs and Friends:

 

I recently installed shareware (Call Station 5.5 & Call Soft's Advanced CallCenter ). I eventially deleted Call Soft's Advanced CallCenter and have kept CallStation (by Impulse Tech.). However, now, I have a PADLOCK ICON on my UserAcct (named Elee), and

I, E Lee, am also the Administrator although when I go to control panel 'User Accts' I see an entry for both an E.Lee (Me) and Adminstrator. Everything works OK except I CANNOT CREATE A NEW FOLDER EXCEPT BY USE OF THE CMD PROMPT.  Can anyone help?

 

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