Guest Deanna Posted October 5, 2007 Posted October 5, 2007 Hi, I just bought a Dell Laptop with Windows XP and connected to my domain at work. When I am at work I can connect to the internet through the domain and direct to the modem. However, when at home I am not able to connect either directly or through the wireless system. I called Dell and the determined the computer was working properly and they suggested that when I connected to the domain, the internet configurations were set only for that connection. How do I connect using other internet connections?
Guest CM Posted October 5, 2007 Posted October 5, 2007 Re: Internet connects If your Home ISP is Broadband Cable or DSL) and you have a Cable/DSL Modem and no Router and the Modem is always ON and you have directly connected your laptop with the Modem using the existing Ethernet Cable, you may try to: 1. Launch "New Connection Wizard" and follow shown on screen instructions or see below for step-wise method. A. Click Start >Programs> Accessories > Communications>New Connection Wizard B. In the "Welcome to the New Connection Wizard" click Next C. Click and target the radio button of "Connect to the Internet" and then click Next D. Click and Target radio button "Setup my connection manually" and then click Next Next E. Click and dot the 3rd option "Connect using a broadband connection that is always on"abd then click Next. F. Click Finish Hope this help. If you have done this and has prob Post error message is any. CM "Deanna" <Deanna@discussions.microsoft.com> wrote in message news:B5FCA6ED-1D5A-49C7-B974-82CD42BFC84C@microsoft.com... > Hi, I just bought a Dell Laptop with Windows XP and connected to my domain > at > work. When I am at work I can connect to the internet through the domain > and > direct to the modem. However, when at home I am not able to connect either > directly or through the wireless system. I called Dell and the determined > the > computer was working properly and they suggested that when I connected to > the > domain, the internet configurations were set only for that connection. How > do > I connect using other internet connections?
Guest Andrew Meador - ASCPA, MCSE, MCP+I, Network+, A+ Posted October 5, 2007 Posted October 5, 2007 Re: Internet connects Were you able to connect to the home system prior to connecting to the office network? Depending on security settings on you wireless router at home, you may need to configure your router to allow connection of this new laptop via the wireless adaptor. I assume you mean by 'connecting directly' that you mean using a network cable to connect you laptop directly to your router? If so, and this is also not working, it may be that your TCP/IP network configuration has static IP information configured. By default Windows is setup to obtain IP address and DNS server information automatically, but when you had your computer added to your office network, the settings may have been manually set - thus breaking your ability to connect at home either by wireless or wire. Home routers are typically configured to setup computers with the IP and DNS information automatically. If your office is using static IP information, you may need to change your home network setup to match the IP address range that your office uses so your computer can work in both places. Did you add the laptop to the office domain yourself or did an IT person at your office do it for you? If your IT person did it, ask them to help you with this issue. They can at least tell you if they are using static or dynamic IP addressing and what address range they use. Hope this gives some ideas/solutions. On Oct 5, 11:26 am, Deanna <Dea...@discussions.microsoft.com> wrote: > Hi, I just bought a Dell Laptop with Windows XP and connected to my domain at > work. When I am at work I can connect to the internet through the domain and > direct to the modem. However, when at home I am not able to connect either > directly or through the wireless system. I called Dell and the determined the > computer was working properly and they suggested that when I connected to the > domain, the internet configurations were set only for that connection. How do > I connect using other internet connections?
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