Windows update error 80072EE2. I've tried everything I can find. HELP!

[AWS]

FYI: my Windows Update error code is “Code 80072EE2 Windows Update encountered an unknown error.” I am using Windows 7 Professional, Service Pack 1, 64 – bit operating system. Hardware is HP Compaq Pro 6300

SFF. Product Number B5N10UT#ABA. Month 5 of a 3 year warranty. Additional details attached.

 

I’ve tried the following…

 

Verify internet connectivity – I can surf web sites including

. Also

I can download email. – check. Still can’t update.

 

Make sure that Windows Firewall is turned on, and temporarily disable third-party firewalls – I can turn off Norton 360 smart firewall, but Norton won’t let me turn on Windows Firewall. – So all firewalls off,

check. Still can’t update.

 

Temporarily disable third-party antivirus software – Turn off Norton 360 antivirus. – Still can’t update.

 

Disable software acceleration programs – None installed that I know of.

 

Add the Windows Update website and the Microsoft Update website to the Trusted Sites list – Done, Still can’t update.

 

Make sure that you have the latest Background Intelligent Transfer Service (BITS) update installed - An update package that includes BITS 2.0 and WinHTTP 5.1 is available for Windows Server 2003, for Windows

XP, and for Windows 2000. I am using Windows 7 64-bit SP1 so this is not applicable.

 

running the automatic fix it’s that Microsoft suggests. – Still can’t update.

 

running them again in aggressive mode. – Still can’t update.

 

Installed, ran, searched for root kits – 0 found, and uninstalled Malware bytes. – Still can’t update.

 

Installed, ran, immunized, searched for root kits – 0 found, and still running Spybot Search & Destroy 2. – Still can’t update.

 

deleting and reinstalling the network card drivers. As suggested at

http://forums.techarena.in/windows-update/254741.htm

 – Still can’t update. Plus this broke the link to the drive Y: network share. That at least I can fix.

 

Tried the fixit from - didn’t work.

 

Tried the fixit from – didn’t work. It crashed out saying

“Troubleshooting cannot continue because an error has occurred. We’re sorry, but the program encountered an error trying to contact the server. Please try again later.

”[/color]

[color=rgb(31,73,125)] [/color]

[color=rgb(31,73,125)]Tried the fixit from http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80072ee2

it found 3 problems and claimed it fixed them. – Still can’t update.[/color]

[color=rgb(31,73,125)] [/color]

[color=rgb(31,73,125)]Tried the fixit from http://support.microsoft.com/mats/windows_update/

 [/color]– didn’t work. It crashed out saying “Troubleshooting cannot continue because an error has occurred. We’re sorry, but the program encountered an error trying to contact the server. Please try again later. [Code 80072EE2]” And that was using the

download designed to run on a disconnected computer. “MicrosoftFixit-portable.exe”

[color=rgb(31,73,125)] [/color]

[color=rgb(31,73,125)]Any more suggestions?[/color]

 

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