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Posted

I need help in resolving an issue.

I keep getting error code 800B0100 when trying to install two updates from Windows Update.  I downloaded and then used Microsoft System Update Readiness Tool and the Troubleshooter, problems are detected and "fixed" but the two updates continue not to be

installed. I repeat the process with same "fixes" and the same outcomes.

I am using Windows 7, 64 bit on a Dell computer. 

The two updates are:

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2789645)

Security Update for Windows 7 for x64-based Systems (KB2808735)

 

Thank you for your help.

 

 

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