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WINDOWS UPDATE KB2813170 STILL FAILS SINCE APRIL 11, 2013

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Windows update KB2813170 still fails since April 11. I have Windows Vista and the error code is

FFFFFFFE. Since this failure to update, I can't open another window to see PDF files when I am online. It goes to "crash dump" and reboots which is very annoying. I tried uninstalling updates (but I don't know for sure if I uninstalled everything)

and running the FIX IT program from another Windows Link but it still fails.

 

Please help!

 

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