Office 365 ProPlus: user is re-prompted to activate every 30 days

[News Bot]

Hi there,

yet another "until you prove this is a normal behaiviour of the product, I assume this is an error":

User is licensed for 365 ProPlus.

Every 30 days, user is prompted to "Activate Office" while starting Outlook or Lync.

Therefore my Customer demands to suppress such messages, because all glossy brochures are stating, that this happens automatically in the background.

I assume this is a normal behaviour of the product, but I cannot find any documentation.

Dose anyone have a hint for me?

Kind Regards

Wolfgang

 

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