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Unable to open Word 2007 doc with Word XP


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Posted

2nd enquiry. When other party sends a Word2007 doc file as atch using Cox.net

I receive it as winmail.dat file on my AOL.com mail and unable to open with

Word 2002. It seems I am the only one having this problem from same source. I

have downloaded the Word2007 converter and tried the wmdecode utility but

never was able to make it work. Any good ideas?

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Guest Anteaus
Posted

RE: Unable to open Word 2007 doc with Word XP

 

You either need Outlook (not Express) or else a winmail.dat decoder, of which

several freeware ones exist. Winmail.dat is a proprietary type of atatchment

used only by Oultook.

 

Also, tell the sender to change theit Oultook settings so as not to use

richtext format, otherwise they will be sending unopenable attachments all

over the place.

 

http://www.gpc.edu/~jbenson/resource/winmail.htm#solution

 

 

"Roy S" wrote:

> 2nd enquiry. When other party sends a Word2007 doc file as atch using Cox.net

> I receive it as winmail.dat file on my AOL.com mail

Guest PA Bear
Posted

Re: Unable to open Word 2007 doc with Word XP

 

Ask the Sender to use only Plain Text when sending to you, especially if

there's an attachment.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.org/

 

Roy S wrote:

> 2nd enquiry. When other party sends a Word2007 doc file as atch using

> Cox.net I receive it as winmail.dat file on my AOL.com mail and unable to

> open with Word 2002. It seems I am the only one having this problem from

> same source. I have downloaded the Word2007 converter and tried the

> wmdecode utility but never was able to make it work. Any good ideas?

Posted

RE: Unable to open Word 2007 doc with Word XP

 

Thanks, Anteaus, to you & PA Bear for the clue to my problem. I had sender to

resend mail w/.doc file atch to my cox.net service, instead of my AOL

service, and using associated Outlook Express atch opens as normal .doc file.

Now, could you explain why, after all these years, this is now an issue?

 

"Anteaus" wrote:

> You either need Outlook (not Express) or else a winmail.dat decoder, of which

> several freeware ones exist. Winmail.dat is a proprietary type of atatchment

> used only by Oultook.

>

> Also, tell the sender to change theit Oultook settings so as not to use

> richtext format, otherwise they will be sending unopenable attachments all

> over the place.

>

> http://www.gpc.edu/~jbenson/resource/winmail.htm#solution

>

>

> "Roy S" wrote:

>

> > 2nd enquiry. When other party sends a Word2007 doc file as atch using Cox.net

> > I receive it as winmail.dat file on my AOL.com mail

Guest Thee Chicago Wolf
Posted

Re: Unable to open Word 2007 doc with Word XP

 

>2nd enquiry. When other party sends a Word2007 doc file as atch using Cox.net

>I receive it as winmail.dat file on my AOL.com mail and unable to open with

>Word 2002. It seems I am the only one having this problem from same source. I

>have downloaded the Word2007 converter and tried the wmdecode utility but

>never was able to make it work. Any good ideas?

 

Have you tried the Office 2007 compatibility pack? Works great and is

free:

https://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

 

- Thee Chicago Wolf

Posted

Re: Unable to open Word 2007 doc with Word XP

 

Yes I did but still had problem. Turns out problem due to sender using

richtext format in Outlook. It worked okay when I used Outlook Express and

now okay in AOL after he changed format to HTML. The big clue was that

Outlook is only program to automatically convert atch to winmail.dat file.

Apparently, had nothing to do with Word2007.

 

"Thee Chicago Wolf" wrote:

> >2nd enquiry. When other party sends a Word2007 doc file as atch using Cox.net

> >I receive it as winmail.dat file on my AOL.com mail and unable to open with

> >Word 2002. It seems I am the only one having this problem from same source. I

> >have downloaded the Word2007 converter and tried the wmdecode utility but

> >never was able to make it work. Any good ideas?

>

> Have you tried the Office 2007 compatibility pack? Works great and is

> free:

> https://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

>

> - Thee Chicago Wolf

>

Posted

Re: Unable to open Word 2007 doc with Word XP

 

Not exactly sure about your problem. I routinely send and receive Word 2007

documnets as attachments - you cannot send ".doc" in the body of the E-mail

as text - it's nothing new.

 

Word 2007 uses the suffix ".docx" - Previous versions used ".doc". Word

2007 provides a "Save As" option to save a 2007 document in previous (97,

2000, 2002) formats.

 

 

"Roy S" <RoyS@discussions.microsoft.com> wrote in message

news:47071BCC-A714-4415-8562-EA5BCE57AB4D@microsoft.com...

> Thanks, Anteaus, to you & PA Bear for the clue to my problem. I had sender

> to

> resend mail w/.doc file atch to my cox.net service, instead of my AOL

> service, and using associated Outlook Express atch opens as normal .doc

> file.

> Now, could you explain why, after all these years, this is now an issue?

>

> "Anteaus" wrote:

>

>> You either need Outlook (not Express) or else a winmail.dat decoder, of

>> which

>> several freeware ones exist. Winmail.dat is a proprietary type of

>> atatchment

>> used only by Oultook.

>>

>> Also, tell the sender to change theit Oultook settings so as not to use

>> richtext format, otherwise they will be sending unopenable attachments

>> all

>> over the place.

>>

>> http://www.gpc.edu/~jbenson/resource/winmail.htm#solution

>>

>>

>> "Roy S" wrote:

>>

>> > 2nd enquiry. When other party sends a Word2007 doc file as atch using

>> > Cox.net

>> > I receive it as winmail.dat file on my AOL.com mail

Guest Thee Chicago Wolf
Posted

Re: Unable to open Word 2007 doc with Word XP

 

>Yes I did but still had problem. Turns out problem due to sender using

>richtext format in Outlook. It worked okay when I used Outlook Express and

>now okay in AOL after he changed format to HTML. The big clue was that

>Outlook is only program to automatically convert atch to winmail.dat file.

>Apparently, had nothing to do with Word2007.

>

>

>> >2nd enquiry. When other party sends a Word2007 doc file as atch using Cox.net

>> >I receive it as winmail.dat file on my AOL.com mail and unable to open with

>> >Word 2002. It seems I am the only one having this problem from same source. I

>> >have downloaded the Word2007 converter and tried the wmdecode utility but

>> >never was able to make it work. Any good ideas?

 

Hm, that is pretty odd actually. Richttext or HTML shouldn't have any

bearing on the file extension but in your case you've got some

wackiness going on. Is your Office XP up to date in terms of service

packs? SP3 is the last one that was released for Office XP. Do you

have that one and all the other updates released through Office

Update? The Winmail.DAT should have any bearing on the actual

attachment. It's kind of like people attaching a CSV file with their

e-mail. Last I checked, winmail.dat it was some proprietary thingy

Microsoft uses with Outlook for rich HTML pages and stuff between

sender and recipient with the same client. I would hazard a guess to

say that the way your sender has their Outlook configured is not quite

right. It should not ever be converting an attached file to anything

for any reason.

 

Take a peek at these KB article as they might help you or the sender:

http://support.microsoft.com/kb/138053

 

http://support.microsoft.com/kb/278061

 

This might also help too:

http://www.kopf.com.br/winmail/

 

Hope it helps.

 

- Thee Chicago Wolf

Posted

Re: Unable to open Word 2007 doc with Word XP

 

Yes, weird situation but sender says he changed from Richtext to HTML format

and problem disappeared. I've never had this problem with anyone else but he

was using Word2007 and Charts feature. Go figure. No, I don't see Service

Pack 3 installed - only Service Pack 2 and a gazillion security updates. I'm

on automatic MS updates but will check it out. Thanks for all the info And a

special thanks to you and all the other techies out there who can address our

weird problems.

 

"Thee Chicago Wolf" wrote:

> >Yes I did but still had problem. Turns out problem due to sender using

> >richtext format in Outlook. It worked okay when I used Outlook Express and

> >now okay in AOL after he changed format to HTML. The big clue was that

> >Outlook is only program to automatically convert atch to winmail.dat file.

> >Apparently, had nothing to do with Word2007.

> >

> >

> >> >2nd enquiry. When other party sends a Word2007 doc file as atch using Cox.net

> >> >I receive it as winmail.dat file on my AOL.com mail and unable to open with

> >> >Word 2002. It seems I am the only one having this problem from same source. I

> >> >have downloaded the Word2007 converter and tried the wmdecode utility but

> >> >never was able to make it work. Any good ideas?

>

> Hm, that is pretty odd actually. Richttext or HTML shouldn't have any

> bearing on the file extension but in your case you've got some

> wackiness going on. Is your Office XP up to date in terms of service

> packs? SP3 is the last one that was released for Office XP. Do you

> have that one and all the other updates released through Office

> Update? The Winmail.DAT should have any bearing on the actual

> attachment. It's kind of like people attaching a CSV file with their

> e-mail. Last I checked, winmail.dat it was some proprietary thingy

> Microsoft uses with Outlook for rich HTML pages and stuff between

> sender and recipient with the same client. I would hazard a guess to

> say that the way your sender has their Outlook configured is not quite

> right. It should not ever be converting an attached file to anything

> for any reason.

>

> Take a peek at these KB article as they might help you or the sender:

> http://support.microsoft.com/kb/138053

>

> http://support.microsoft.com/kb/278061

>

> This might also help too:

> http://www.kopf.com.br/winmail/

>

> Hope it helps.

>

> - Thee Chicago Wolf

>


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