Programs don't open

[Guest Robert]

I have a peculiar problem. On start up everything looks ok and my browser

and email work well but whenever I try an open a different program such as

Excel the splash screen appears announcing it and then it sticks, same with

other unrelated programs. Norton says there is no virus but Prevx 2.00 seems

to go wrong at this point and not respond. Any ideas please?

[Guest xCal]

Re: Programs don't open

 

try system restore

 

http://support.microsoft.com/kb/306084

 

Carlos.

 

"Robert" <robert29@btinternet.com> escribió en el mensaje

news:eP$Mji%23BIHA.5044@TK2MSFTNGP03.phx.gbl...

>I have a peculiar problem. On start up everything looks ok and my browser

>and email work well but whenever I try an open a different program such as

>Excel the splash screen appears announcing it and then it sticks, same with

>other unrelated programs. Norton says there is no virus but Prevx 2.00

>seems to go wrong at this point and not respond. Any ideas please?

>

>

>