Guest BennieKid Posted October 6, 2007 Posted October 6, 2007 My windows xp was pre-installed on the ACER laptop when I purchased it. I took it into work for a cleaning- meaning remove useless old files to clear space. Next thing I know my office tools are not working indicating they are missing file Pro.MSI file. Not being able to locate this file AND desperate to get back to work I decided to back everything up and try and restore my system from the ACER recovery disks. This is not working. I tried to uninstall office xp and on reinstall am told I am currently working off a more current version and it cant install the older one. WHAT DO I DO?????
Guest Pegasus \(MVP\) Posted October 6, 2007 Posted October 6, 2007 Re: DEAD DUCK NEED HELP "BennieKid" <BennieKid@discussions.microsoft.com> wrote in message news:F3CE7B9F-1CAD-4DBF-ACE4-02715FDA7D2C@microsoft.com... > My windows xp was pre-installed on the ACER laptop when I purchased it. I > took it into work for a cleaning- meaning remove useless old files to > clear > space. Next thing I know my office tools are not working indicating they > are > missing file Pro.MSI file. Not being able to locate this file AND > desperate > to get back to work I decided to back everything up and try and restore my > system from the ACER recovery disks. This is not working. I tried to > uninstall office xp and on reinstall am told I am currently working off a > more current version and it cant install the older one. WHAT DO I DO????? If Windows is working properly on your machine and if your problem is with MS Office then your best bet is to post your question in an MS Office newsgroup. That's where the MS Office experts hang out.
Guest sgopus Posted October 7, 2007 Posted October 7, 2007 RE: DEAD DUCK NEED HELP More than likely you are trying to install from a version that has sp1 and the existing version has the latest service packs, see if you can do a slipstream and incorporate the latest service packs into your office install disc. or completely remove office from your system and all traces and reinstall. "BennieKid" wrote: > My windows xp was pre-installed on the ACER laptop when I purchased it. I > took it into work for a cleaning- meaning remove useless old files to clear > space. Next thing I know my office tools are not working indicating they are > missing file Pro.MSI file. Not being able to locate this file AND desperate > to get back to work I decided to back everything up and try and restore my > system from the ACER recovery disks. This is not working. I tried to > uninstall office xp and on reinstall am told I am currently working off a > more current version and it cant install the older one. WHAT DO I DO?????
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