Client printer shows up in TS session, but printjobs just disappear

[Guest Roah]

I'm having an unusual issue with TS clients with locally-attached

printers. Said printers show up in the TS session as they should, and

are set as default for the user. When a test or other printjob is sent

to the printer, it shows up in the queue, reports as printing, and

disappears - all very normal. However, there's no output on the

printer in question. The job apparently disappears into the ether. Has

anyone else experienced this issue. TS is running on w2k3 server, and

the clients are HP t5135s.

thanks.

[Guest Vera Noest [MVP]]

Re: Client printer shows up in TS session, but printjobs just disappear

 

If you do a search in this newsgroup, you will find that this is

probably the most common printer problem on TS.

The reason in 99,99 % of the cases is a 3rd party printer driver

which is not TS compatible.

Which printer model and driver version is this?

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

*----------- Please reply in newsgroup -------------*

 

Roah <roahboah@gmail.com> wrote on 11 okt 2007:

> I'm having an unusual issue with TS clients with

> locally-attached printers. Said printers show up in the TS

> session as they should, and are set as default for the user.

> When a test or other printjob is sent to the printer, it shows

> up in the queue, reports as printing, and disappears - all very

> normal. However, there's no output on the printer in question.

> The job apparently disappears into the ether. Has anyone else

> experienced this issue. TS is running on w2k3 server, and the

> clients are HP t5135s. thanks.

[Guest Roah]

Re: Client printer shows up in TS session, but printjobs just disappear

 

On Oct 11, 10:09 am, "Vera Noest [MVP]" <Vera.No...@remove-

this.hem.utfors.se> wrote:

> If you do a search in this newsgroup, you will find that this is

> probably the most common printer problem on TS.

> The reason in 99,99 % of the cases is a 3rd party printer driver

> which is not TS compatible.

> Which printer model and driver version is this?

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> *----------- Please reply in newsgroup -------------*

>

> Roah <roahb...@gmail.com> wrote on 11 okt 2007:

>

> > I'm having an unusual issue with TS clients with

> > locally-attached printers. Said printers show up in the TS

> > session as they should, and are set as default for the user.

> > When a test or other printjob is sent to the printer, it shows

> > up in the queue, reports as printing, and disappears - all very

> > normal. However, there's no output on the printer in question.

> > The job apparently disappears into the ether. Has anyone else

> > experienced this issue. TS is running on w2k3 server, and the

> > clients are HP t5135s. thanks.

 

Vera,

this is an HP 3940 printer with the HP-supplied driver.

thanks.

[Guest TP]

Re: Client printer shows up in TS session, but printjobs just disappear

 

Hi,

 

According to HP this printer is not supported under

terminal services. See their chart here:

 

http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf

 

-TP

 

Roah wrote:

> Vera,

> this is an HP 3940 printer with the HP-supplied driver.

> thanks.