DVD Writer & DVD Rom No Longer Found ???

[alfa155]

This

 

DVD-RW 16X LiteOn SHW-16H5S Drive Firmware Update*

 

and this

 

DVD-ROM 16X ASUS DVD-E616P3H Drive Firmware Update*

 

Hi,

 

downloaded them both came up with message saying was up to date did not need them, what next ??????????

 

Sorry

[Guest Wolfeymole]

Right click on My Computer and choose Manage.

 

Click on Storage and then Disk Management.

 

Tell us if the drives are listed there.

 

If not tell us if they are listed in the POST screen on boot up.

[alfa155]

Right click on My Computer and choose Manage.

 

Click on Storage and then Disk Management.

 

Tell us if the drives are listed there.

 

If not tell us if they are listed in the POST screen on boot up.

 

they are not listed in storage and disk management, wha do i do to see if they are in post screen on boot up ?

[Guest Wolfeymole]

This is an example of a POST screen where a Western Digital Hard drive is the Primary Master.

 

The Secondary Master is not named but is obviously the CDROM drive.

 

http://www.primerpc.com/hardware/POST.gif

[alfa155]

This is an example of a POST screen where a Western Digital Hard drive is the Primary Master.

 

The Secondary Master is not named but is obviously the CDROM drive.

 

http://www.primerpc.com/hardware/POST.gif

 

 

as you must of been writing back got what you meant der !!!!!!!! sorry again, i rebooted computer pressed F1 and came up with set up and it was or should i say both dvd devices were listed next to - Third Channelk Device 0 Lite On & Thried Channels Device 1 Samsung.

[Guest Wolfeymole]

Ok

 

Now because they are listed in the POST screen does not meant that they are functioning correctly.

 

What makes me think that these devices are either faulty or not connected correctly is their absence in Disk Management.

 

If you have made sure that when you had the side off the pc that these devices were connected correctly and are still not working then they have died.

[alfa155]

Ok

 

Now because they are listed in the POST screen does not meant that they are functioning correctly.

 

What makes me think that these devices are either faulty or not connected correctly is their absence in Disk Management.

 

If you have made sure that when you had the side off the pc that these devices were connected correctly and are still not working then they have died.

 

So thats it then ? i only replaced the Lite on one a year ago surely thats not dead allready, could it not be the lead/ribbon that connects the 2 devices together ????

[Guest Wolfeymole]

If you have made sure that when you had the side off the pc that these devices were connected correctly and are still not working then they have died.

[Plastic Nev]

Hi Alpha,

Although not often it happens, but in this case it may be so, as both drives have failed together, it may just be the cable connecting them to the mother board. For the price of a new cable from the likes of Maplin or E buyer it is worth a try before throwing both drives.

[Rebecca T]

Hi, I have exactly the same problem as you. Both drives showing in the bios both showing in the device manager list but with an exclamation mark but not showing in My Computer.

I had to replace the power supply in my computer and ever since I have had this problem with the dvd drives not showing. It seems very unlikely that they both broke at the same time that I changed my power supply.

Im probably gonna have to take it to a computer repair shop.

 

Good Luck

[Plastic Nev]

Hi Rebecca and welcome to Extreme Tech Support - Free PC Help.

If you can start a new thread on your issue we may be able to help you out then. That way you won't be ignored. Thanks.

Edited January 17, 2009 by Plastic Nev

[Rebecca T]

I found a fix for this.

 

Hi I found this link which has fixed the problem for me.:D

 

http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs

 

Hopefully it will work for u aswell if you have not already fixed the problem.

[Goku]

Hi I found this link which has fixed the problem for me.:D

 

http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs

 

Hopefully it will work for u aswell if you have not already fixed the problem.

Hello Rebecca. Thats exactly what the registry fix does. :)

 

-- Goku

[alfa155]

I ave got my 2 dvd devices to work, dont ask me how but i was just fiddling about havivg a look and it came up with that the drivers for both devices had been corrupted, so unfortunately i had to do a full system recovery.

 

so now my 2 dvd devices work which is great but now i cannot find my photos and pictures anywhere and have lost all my music, i did make a set of recovery discs 6 in all but they do not seem to want to download, please help me through this next step ?

 

Saluti

alfa155

[Guest Wolfeymole]

In saying "full system recovery" do you mean you took it back to factory condition or in other words a complete reinstall?

 

If so your pics music etc are history sorry to say.

 

I'm also confused about this statement, can you be more precise please.

 

i did make a set of recovery discs 6 in all but they do not seem to want to download,

[alfa155]

Yes a complete re-install, but i was told that with my HP Pavillion if i made a set of 6 system recovery discs i would still have settings, music and photos from before, please explain ?

 

I put disc number into tray and i can view whats on disce but nothing happens, where as if i load 1st disc into tray and re-start my computer it asks me do i want to perfoem a full recovery or a part recovery ????????????????

[BeeCeeBee]

but i was told that with my HP Pavillion if i made a set of 6 system recovery discs...

 

Can we start by finding out where you were told that so we can see what it is that you created on those 6 discs? There must be more there than just an operating system and drivers.

[alfa155]

Can we start by finding out where you were told that so we can see what it is that you created on those 6 discs? There must be more there than just an operating system and drivers.

 

 

i was told on one of the threads i have posted, do you think i have lost all my photos and music ?

also can`t get my hotmail to work as it was before, but at least i have my dvd trays working.

[BeeCeeBee]

Ok alpha but you have had 57 posts on 8 threads that you started. Can you please direct me to the one you mean. Either give me the link or at least the thread title.

A quick review indicates that several of your past problems have marked similarities to this one.

Edited February 3, 2009 by BeeCeeBee

[alfa155]

Ok alpha but you have had 57 posts on 8 threads that you started. Can you please direct me to the one you mean. Either give me the link or at least the thread title.

A quick review indicates that several of your past problems have marked similarities to this one.

 

 

OK no problem but i was only asking for some help just to get all as it was before. will post back as soon as i have found it, maybe the words i have used have been in-correct.

[BeeCeeBee]

No problem here either, alfa. We just want to make sure that everything is consistent and accurate. Often when there are multiple threads things can get confused. Our goals are the same as yours, we need to know about these discs if we are going to be able to help you use them.

[alfa155]

I have had a thorough look and cannot find it but always remeber since having this comuter which must be over 3 years now that with it being an HP there kept getting a message coming up sating you have not backed up your files please do so, and on one of these threads here a memeber said when they were trying fix a problem i had that I should back up my files so idid so and have now these 6x recovery discs, any advice please help lost all photos and music, although i have dvd devices back, and pc seems to be running a bit slow all of a sudden on this site and others.

 

Saluti

alfa155

 

P.S- am a bit late answering your question as i cannot seem to open my hotmail account, does not pop up in bottom right corner have older messenger yikes, whats going on ????????????

[Guest Wolfeymole]

Yes a complete re-install, but i was told that with my HP Pavillion if i made a set of 6 system recovery discs i would still have settings, music and photos from before, please explain ?

 

I put disc number into tray and i can view whats on disce but nothing happens, where as if i load 1st disc into tray and re-start my computer it asks me do i want to perfoem a full recovery or a part recovery ????????????????

 

 

What seems to have happened here Alfa is that you did a "back to factory" install and then decided to make some Recovery Disks.

 

Would this be the case?

 

If so what did you use to reinstall the system?

 

Let us approach one thing at a time.

[alfa155]

No, No, i made recovery discs before i did factory re install, well before about a month or 2 before i started this thread about dvd devices no working.

[alfa155]

What seems to have happened here Alfa is that you did a "back to factory" install and then decided to make some Recovery Disks.

 

Would this be the case?

 

If so what did you use to reinstall the system?

 

Let us approach one thing at a time.

 

to re-install sytem i turned pc on pressed F10 then made a factory re-install