Router

[quaytec]

Hi

Using netgear router on vista pc with wireless laptop.

Problem i've got is i need to keep reinstalling the router

been monitoring it the last 3 times and it been exactly 8 days each time

is there something i need to configure ?

thx...

[Tootech]

How do you mean - need to keep reinstalling the router?

 

Routers don't normally need installing, just configuring for your ISP and wireless connections.

 

Is it a Netgear DG834 or something very close?

[quaytec]

yes a DG834G i can't connect and have to set it up off the cd, thats the aol cd

[Tootech]

AOL connection with a DG834G.....

 

I'm guessing you connect with a cable from your laptop to router, run the setup and then unplug the cable and use wireless?

 

Do you do a reinstall because you lose the Internet access?

 

Do you leave your router switched on all the time - ie 24/7?

 

After the 8 days, does the wireless part give any errors, or is it just that you cannot get on the net?

 

Lots of questions - sorry, just need to understand what is happening

[Dalo Harkin]

open an IE window and in the address bar type 192.168.1.1 and a password box will appear - these are normally all the same - you should have the name and the password printed on a sticker under the router - have you ever done any of this?

If you have not done this before then chances are that your router is blocking the router via a password or bu MAC address - but we can diagnose further when you let us know :)

[Tootech]

Netgear Router Login

 

Just like to add a correction here - the Netgear login page is 192.168.0.1 as defined in their manual.

 

[ATTACH]240[/ATTACH]

Edited September 27, 2009 by Tootech

[quaytec]

ok from the top

1. Pc connect to router through the ether cable laptops wireless both lose connection at same time.

2. Yes i reinstall for that reason.

3. Yes its on 24/7

No there's no error message

[Dalo Harkin]

Just like to add a correction here - the Netgear login page is 192.168.0.1 as defined in their manual.

 

 

[ATTACH]240[/ATTACH]

 

 

Hmm,

 

thanks for that Scott - all the Netgear routers I have ever set up have been 192.168.1.1 :confused:

[Dalo Harkin]

ok from the top

1. Pc connect to router through the ether cable laptops wireless both lose connection at same time.

2. Yes i reinstall for that reason.

3. Yes its on 24/7

No there's no error message

 

 

Have you ever been in the router setup - as posted above?

Is the router just a router - or a modem/router?

[quaytec]

No never seen anything like that.

First of all the router was sent free with my aol package which also has an "easy install " disc with it. It runs fine installs everything fine and connects me to the internet i then run a wireless install which sets up the wireless network the laptop picks it up no problem everything is ok, the problem is after 8 days i need to redo it as i lose connection 3 time this has happend and exactly 8 days each time just seems strange, must be something timing out, surely can't be coincidance the 8 day thing ? or can it http://extremetechsupport.com/forum/images/icons/icon5.gif

[Dalo Harkin]

No its not a coincidence - it may be that AOL refreshes your licence that often - get in toch with them and kick off!

[quaytec]

i'll try that and let you know

 

thx

[quaytec]

Well aol said it was nothing to do with them it must be at my end but suprisingly it's not gone off since so hopefully its resolved

thx for your help

[Dalo Harkin]

Glad its all sorted :)