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Dell PowerEdge 2450 & Win2k3 server


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Guest rileymartin
Posted

Help!

 

I tried installing Windows Server 2003 and each time I get the

Microsoft Windows Server 2003 logo and the little status bar moving from left

to right and that's when I get a stop error, or the system hangs. I tried

the installation about 20 times so far with same result. I ran full

diagnostics from the utility partition and no errors were reported on any

hardware. During the server installations I tried the following so far:

 

1) Swapped out memory, hard drives, SCSI back plane.

2) Updated PERC & BIOS firmware.

3) Tried installing with the PERC and also tried installing using the

onboard SCSI conroller.

4) Installed using server assistant.

5) Installed not using server assistant.

6) Tried windows server 2003 microsoft original media.

7) Tried windows server 2003 sp1 slipstream.

8) Tried installing as NTFS.

9) Tried installing as FAT32.

 

I'm out of ideas on what to do/try. I haven't been able to find any

useful information anywhere so far. If anyone has any ideas please let me

know. Any help would be greatly appreicated. Thanks.

  • Replies 8
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Guest Dave Patrick
Posted

Re: Dell PowerEdge 2450 & Win2k3 server

 

You may need to boot the Windows 2003 CD-Rom and *F6* very early and very

important (at setup is inspecting your system) in the setup to prevent drive

controller detection, and select S to specify additional drivers. Then later

you'll be prompted to insert the manufacturer supplied Windows 2003 driver

for your drive's controller in drive "A"

 

If you wait and then S to specify additional drivers, then it may be too

late as Windows 2003 Setup at this point may have already assigned the

resources your drive's controller is wanting to use.

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"rileymartin" wrote:

> Help!

>

> I tried installing Windows Server 2003 and each time I get the

> Microsoft Windows Server 2003 logo and the little status bar moving from

> left

> to right and that's when I get a stop error, or the system hangs. I tried

> the installation about 20 times so far with same result. I ran full

> diagnostics from the utility partition and no errors were reported on any

> hardware. During the server installations I tried the following so far:

>

> 1) Swapped out memory, hard drives, SCSI back plane.

> 2) Updated PERC & BIOS firmware.

> 3) Tried installing with the PERC and also tried installing using the

> onboard SCSI conroller.

> 4) Installed using server assistant.

> 5) Installed not using server assistant.

> 6) Tried windows server 2003 microsoft original media.

> 7) Tried windows server 2003 sp1 slipstream.

> 8) Tried installing as NTFS.

> 9) Tried installing as FAT32.

>

> I'm out of ideas on what to do/try. I haven't been able to find any

> useful information anywhere so far. If anyone has any ideas please let me

> know. Any help would be greatly appreicated. Thanks.

Guest rileymartin
Posted

Re: Dell PowerEdge 2450 & Win2k3 server

 

Thanks for the reply. I tried that however with no success. I downloaded

the latest driver from dell, did a reinstallation, hit the F6 key and S and

it installed with the driver I downloaded but I got he same problem.

 

"Dave Patrick" wrote:

> You may need to boot the Windows 2003 CD-Rom and *F6* very early and very

> important (at setup is inspecting your system) in the setup to prevent drive

> controller detection, and select S to specify additional drivers. Then later

> you'll be prompted to insert the manufacturer supplied Windows 2003 driver

> for your drive's controller in drive "A"

>

> If you wait and then S to specify additional drivers, then it may be too

> late as Windows 2003 Setup at this point may have already assigned the

> resources your drive's controller is wanting to use.

>

>

> --

>

> Regards,

>

> Dave Patrick ....Please no email replies - reply in newsgroup.

> Microsoft Certified Professional

> Microsoft MVP [Windows]

> http://www.microsoft.com/protect

>

> "rileymartin" wrote:

> > Help!

> >

> > I tried installing Windows Server 2003 and each time I get the

> > Microsoft Windows Server 2003 logo and the little status bar moving from

> > left

> > to right and that's when I get a stop error, or the system hangs. I tried

> > the installation about 20 times so far with same result. I ran full

> > diagnostics from the utility partition and no errors were reported on any

> > hardware. During the server installations I tried the following so far:

> >

> > 1) Swapped out memory, hard drives, SCSI back plane.

> > 2) Updated PERC & BIOS firmware.

> > 3) Tried installing with the PERC and also tried installing using the

> > onboard SCSI conroller.

> > 4) Installed using server assistant.

> > 5) Installed not using server assistant.

> > 6) Tried windows server 2003 microsoft original media.

> > 7) Tried windows server 2003 sp1 slipstream.

> > 8) Tried installing as NTFS.

> > 9) Tried installing as FAT32.

> >

> > I'm out of ideas on what to do/try. I haven't been able to find any

> > useful information anywhere so far. If anyone has any ideas please let me

> > know. Any help would be greatly appreicated. Thanks.

>

Guest Dave Patrick
Posted

Re: Dell PowerEdge 2450 & Win2k3 server

 

What's the history of the machine? Is it new? Can you install any OS? Have

you checked the scsi bus and terminations are correct?

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"rileymartin" wrote:

> Thanks for the reply. I tried that however with no success. I downloaded

> the latest driver from dell, did a reinstallation, hit the F6 key and S

> and

> it installed with the driver I downloaded but I got he same problem.

Guest rileymartin
Posted

Re: Dell PowerEdge 2450 & Win2k3 server

 

The PowerEdge 2450 is an older server but it does support Win2k3 server. The

diagnostics on the SCSI controllers and hard disks run fine and don't report

any errors. Arrays create fine and that's what the windows setup files get

copied to and boot off of so since I can get that far, that's another

indication the SCSI bus, controllers and drives check out fine

 

I haven't tried installing any other OS. However I have installed the Dell

utility partition many times using the Dell Server Assistant CD. After

installing the utility partition, I can hit F10 and enter utility mode which

runs Linux so I guess that counts as another OS even though it is the utility

mode.

 

"Dave Patrick" wrote:

> What's the history of the machine? Is it new? Can you install any OS? Have

> you checked the scsi bus and terminations are correct?

>

> --

>

> Regards,

>

> Dave Patrick ....Please no email replies - reply in newsgroup.

> Microsoft Certified Professional

> Microsoft MVP [Windows]

> http://www.microsoft.com/protect

>

> "rileymartin" wrote:

> > Thanks for the reply. I tried that however with no success. I downloaded

> > the latest driver from dell, did a reinstallation, hit the F6 key and S

> > and

> > it installed with the driver I downloaded but I got he same problem.

>

Guest Justin Rich
Posted

Re: Dell PowerEdge 2450 & Win2k3 server

 

can you get us the stop error info? normally the first two lines have all

the info you need.

 

you get the blue screen during the install? so the first time you see the

windows logo and progress bar is when it dies?

 

what version of server assistant are you using?

 

 

"rileymartin" <rileymartin@discussions.microsoft.com> wrote in message

news:7756117D-6498-46CC-99B4-F058E186A15E@microsoft.com...

> Help!

>

> I tried installing Windows Server 2003 and each time I get the

> Microsoft Windows Server 2003 logo and the little status bar moving from

> left

> to right and that's when I get a stop error, or the system hangs. I tried

> the installation about 20 times so far with same result. I ran full

> diagnostics from the utility partition and no errors were reported on any

> hardware. During the server installations I tried the following so far:

>

> 1) Swapped out memory, hard drives, SCSI back plane.

> 2) Updated PERC & BIOS firmware.

> 3) Tried installing with the PERC and also tried installing using the

> onboard SCSI conroller.

> 4) Installed using server assistant.

> 5) Installed not using server assistant.

> 6) Tried windows server 2003 microsoft original media.

> 7) Tried windows server 2003 sp1 slipstream.

> 8) Tried installing as NTFS.

> 9) Tried installing as FAT32.

>

> I'm out of ideas on what to do/try. I haven't been able to find any

> useful information anywhere so far. If anyone has any ideas please let me

> know. Any help would be greatly appreicated. Thanks.

Guest Dave Patrick
Posted

Re: Dell PowerEdge 2450 & Win2k3 server

 

Sounds like it must be a controller driver issue. Have you tried flashing

the latest controller bios and using the latest driver?

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"rileymartin" wrote:

> The PowerEdge 2450 is an older server but it does support Win2k3 server.

> The

> diagnostics on the SCSI controllers and hard disks run fine and don't

> report

> any errors. Arrays create fine and that's what the windows setup files

> get

> copied to and boot off of so since I can get that far, that's another

> indication the SCSI bus, controllers and drives check out fine

>

> I haven't tried installing any other OS. However I have installed the

> Dell

> utility partition many times using the Dell Server Assistant CD. After

> installing the utility partition, I can hit F10 and enter utility mode

> which

> runs Linux so I guess that counts as another OS even though it is the

> utility

> mode.

Guest rileymartin
Posted

Re: Dell PowerEdge 2450 & Win2k3 server

 

I'm using the latest server assist CD from Dell. The filename I downloaded

is 4.5_ISM_A00.ISO. I am using that along with a slipstream I made of Win2k3

Enterprise server sp1. Both the server assist CD and Win2k3 CDs work fine

for installations on a PowerEdge 2550. Just not with this 2450.

 

Sometimes I get the following error:

 

*** Hardware Malfunction

 

Call your hardware vendor for support

 

*** The system has halted

 

I get this error after the windows setup process. After copying the files

from the Windows server 2003 sp1 CD the server reboots, I get the Windows

logo status screen, it finishes copying files and then goes to the grey

screen where it says the following:

 

The type of the file system is FAT32

A disk check has been scheduled.

To skip disk checking, press any key within 10 seconds

Windows will now check the disk.

Volume serial Number is 4715-FF7E

Windows is verifying files and folders...

3 percent completed..

 

Usually it hangs during the countdown. For the first time it actually

started checking the drives but hung after 3%. I just rebooted and it got

past the countdown and got hung right after saying Windows is verifying files

and folders... Usually it just hangs and every once in a while I get a stop

error. After a few reboots I got it to produce the below stop error:

 

MACHINE_CHECK_EXCEPTION

 

STOP 0x0000009c (0x00000001, 0xF772D2B0, 0XB2000000, 0X00000115)

 

I checked out all the connections again, re-connected everything, CPU's,

voltage regulator, all data/power cables... Everything....

 

One thing I did fined was that the two CPUs in this Dell server are labled

Compaq. I bought this server used and now I found there are Compaq CPUs in

this server. I guess a CPU is a CPU. I don't know if CPUs are manufactured

differently for Dell and Compaq.

 

"Justin Rich" wrote:

> can you get us the stop error info? normally the first two lines have all

> the info you need.

>

> you get the blue screen during the install? so the first time you see the

> windows logo and progress bar is when it dies?

>

> what version of server assistant are you using?

>

>

> "rileymartin" <rileymartin@discussions.microsoft.com> wrote in message

> news:7756117D-6498-46CC-99B4-F058E186A15E@microsoft.com...

> > Help!

> >

> > I tried installing Windows Server 2003 and each time I get the

> > Microsoft Windows Server 2003 logo and the little status bar moving from

> > left

> > to right and that's when I get a stop error, or the system hangs. I tried

> > the installation about 20 times so far with same result. I ran full

> > diagnostics from the utility partition and no errors were reported on any

> > hardware. During the server installations I tried the following so far:

> >

> > 1) Swapped out memory, hard drives, SCSI back plane.

> > 2) Updated PERC & BIOS firmware.

> > 3) Tried installing with the PERC and also tried installing using the

> > onboard SCSI conroller.

> > 4) Installed using server assistant.

> > 5) Installed not using server assistant.

> > 6) Tried windows server 2003 microsoft original media.

> > 7) Tried windows server 2003 sp1 slipstream.

> > 8) Tried installing as NTFS.

> > 9) Tried installing as FAT32.

> >

> > I'm out of ideas on what to do/try. I haven't been able to find any

> > useful information anywhere so far. If anyone has any ideas please let me

> > know. Any help would be greatly appreicated. Thanks.

>

>

>

Guest Justin Rich
Posted

Re: Dell PowerEdge 2450 & Win2k3 server

 

hmm not really cool.. basically what this is, is the system crashing because

of a hardware failure. by the looks of it you either have bad memory (ECC

calculation problem) or a problem with the CPU. Im going to assume, since

they replaced the CPU's, that this is the cause of the problem. i havent

used the dell diag tools in a while but i would imagine there is some sort

of memory test they have on there. might be worth running.

 

typically what i find from diag programs is they dont dig deep enough and

will rarely show you the real problem.

 

The other thing you can do is try to run just one CPU and see if one of the

two is bad. depending on the hardware (dont recall how the 4 series works)

you may need either a key (dell did weird stuff with keys, mostly for PERC

cards but ive seen them for CPUs as well) or some type of plate that plugs

in to the second socket that acts as a bridge. I know one of these two

situations is needed for older systems, new ones will carry on about their

business with only one CPU, nothing needs to be done to tell the system it

has one or two, or whatever, it figures it out on its own, but older systems

are a bit different. you should be able to find the service manual online

and it should tell you how to install the second cpu. your basically just

going to use that as a reference to see if it tells you to pull anything out

(key or plate)... if it does, then, you cant really test a second CPU, but

if it tells you to just drop in the second cpu and your set, then you can

easily remove the second one and try doing the install with each chip

individually and see if it works..

 

you can take the same approach with the memory, but i suspect its a CPU

problem.

 

here are some links that explain whats going on.

 

http://support.microsoft.com/kb/329284

http://support.microsoft.com/kb/162363

 

http://msdn2.microsoft.com/en-us/library/ms795775.aspx

 

Justin

 

"rileymartin" <rileymartin@discussions.microsoft.com> wrote in message

news:1B611679-E884-4489-84A6-9D0ED98E6712@microsoft.com...

> I'm using the latest server assist CD from Dell. The filename I

> downloaded

> is 4.5_ISM_A00.ISO. I am using that along with a slipstream I made of

> Win2k3

> Enterprise server sp1. Both the server assist CD and Win2k3 CDs work fine

> for installations on a PowerEdge 2550. Just not with this 2450.

>

> Sometimes I get the following error:

>

> *** Hardware Malfunction

>

> Call your hardware vendor for support

>

> *** The system has halted

>

> I get this error after the windows setup process. After copying the files

> from the Windows server 2003 sp1 CD the server reboots, I get the Windows

> logo status screen, it finishes copying files and then goes to the grey

> screen where it says the following:

>

> The type of the file system is FAT32

> A disk check has been scheduled.

> To skip disk checking, press any key within 10 seconds

> Windows will now check the disk.

> Volume serial Number is 4715-FF7E

> Windows is verifying files and folders...

> 3 percent completed..

>

> Usually it hangs during the countdown. For the first time it actually

> started checking the drives but hung after 3%. I just rebooted and it got

> past the countdown and got hung right after saying Windows is verifying

> files

> and folders... Usually it just hangs and every once in a while I get a

> stop

> error. After a few reboots I got it to produce the below stop error:

>

> MACHINE_CHECK_EXCEPTION

>

> STOP 0x0000009c (0x00000001, 0xF772D2B0, 0XB2000000, 0X00000115)

>

> I checked out all the connections again, re-connected everything, CPU's,

> voltage regulator, all data/power cables... Everything....

>

> One thing I did fined was that the two CPUs in this Dell server are labled

> Compaq. I bought this server used and now I found there are Compaq CPUs

> in

> this server. I guess a CPU is a CPU. I don't know if CPUs are

> manufactured

> differently for Dell and Compaq.

>

> "Justin Rich" wrote:

>

>> can you get us the stop error info? normally the first two lines have all

>> the info you need.

>>

>> you get the blue screen during the install? so the first time you see the

>> windows logo and progress bar is when it dies?

>>

>> what version of server assistant are you using?

>>

>>

>> "rileymartin" <rileymartin@discussions.microsoft.com> wrote in message

>> news:7756117D-6498-46CC-99B4-F058E186A15E@microsoft.com...

>> > Help!

>> >

>> > I tried installing Windows Server 2003 and each time I get the

>> > Microsoft Windows Server 2003 logo and the little status bar moving

>> > from

>> > left

>> > to right and that's when I get a stop error, or the system hangs. I

>> > tried

>> > the installation about 20 times so far with same result. I ran full

>> > diagnostics from the utility partition and no errors were reported on

>> > any

>> > hardware. During the server installations I tried the following so

>> > far:

>> >

>> > 1) Swapped out memory, hard drives, SCSI back plane.

>> > 2) Updated PERC & BIOS firmware.

>> > 3) Tried installing with the PERC and also tried installing using the

>> > onboard SCSI conroller.

>> > 4) Installed using server assistant.

>> > 5) Installed not using server assistant.

>> > 6) Tried windows server 2003 microsoft original media.

>> > 7) Tried windows server 2003 sp1 slipstream.

>> > 8) Tried installing as NTFS.

>> > 9) Tried installing as FAT32.

>> >

>> > I'm out of ideas on what to do/try. I haven't been able to find

>> > any

>> > useful information anywhere so far. If anyone has any ideas please let

>> > me

>> > know. Any help would be greatly appreicated. Thanks.

>>

>>

>>


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