Remote Desktop Rebooting Issue

[Guest Woody140284]

Hello,

 

I am using Remote Desktops to connect to some of our servers. When i choose

to log one off to log in again either under a new user or because of a change

of password it often reboots the Server. I am certain that I have not chosen

to Shut Down and this has now happened on a number of occasions. I was

wondering if this was a known issue.

 

If you need any more information just ask.

 

Thanks

 

Carl

[Guest Vera Noest [MVP]]

Re: Remote Desktop Rebooting Issue

 

Which OS and SP are you running?

Sounds like the server crashes when you logoff.

Have you checked the EventLog on the server for any messages

related to the restart?

Also configure your server to *not* automatically reboot when a

critical error occurs. That will give you a BSOD with a STOP error

code if it really crashes. Chances are that it will be a STOP 0xab

error code.

If so, and assuming that you run 2003 SP1 or SP2, there are a

number of hotfixes for this STOP error (but verify first that this

really is happening to your server!):

 

928942 - Error message when you log off a Terminal Services session

on Windows Server 2003 Terminal Server with Service Pack 1 or with

Service Pack 2: "Stop 0x000000AB"

http://support.microsoft.com/?kbid=928942

 

925919 - Stop error message when a client computer logs off from a

Terminal Services session on a server that is running Windows

Server 2003 with SP1 or with SP2: "Stop 0x000000AB

(SESSION_HAS_VALID_POOL_ON_EXIT)"

http://support.microsoft.com/?kbid=925919

 

931282 - Stop error message when a client computer logs off from a

Terminal Services session on a server that is running Windows

Server 2003 with SP1 or with SP2: "Stop 0x000000AB

(SESSION_HAS_VALID_POOL_ON_EXIT)"

http://support.microsoft.com/?kbid=931282

 

939442 - Stop error message when a client logs off from a Terminal

Services session on a Windows Server 2003-based terminal server:

"Stop 0x000000ab"

http://support.microsoft.com/?kbid=939442

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

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<Woody140284@discussions.microsoft.com> wrote on 15 okt 2007 in

microsoft.public.windows.terminal_services:

> Hello,

>

> I am using Remote Desktops to connect to some of our servers.

> When i choose to log one off to log in again either under a new

> user or because of a change of password it often reboots the

> Server. I am certain that I have not chosen to Shut Down and

> this has now happened on a number of occasions. I was wondering

> if this was a known issue.

>

> If you need any more information just ask.

>

> Thanks

>

> Carl