Lost sound

[Davrob]

Hi guys

I'm not sure if this is the right bit to post this in (mods please move as appropriate)

I've just fitted a Liteon 20x DVD rewriter to my Packard Bell computer (which is about 5 years old and using XP Home). The DVD writer is working fine but for some reason I have lost all sound from my desktop speakers - I've checked that the volume controls are up and that the Realtek 97 has no fault. Any suggestions as to what might've happened. Please be gentle - I'm not too au fait with tech stuff.

 

Thanks in advance for your help.

[Davrob]

Hi guys

I'm not sure if this is the right bit to post this in (mods please move as appropriate)

I've just fitted a Liteon 20x DVD rewriter to my Packard Bell computer (which is about 5 years old and using XP Home). The DVD writer is working fine but for some reason I have lost all sound from my desktop speakers - I've checked that the volume controls are up and that the Realtek 97 has no fault. Any suggestions as to what might've happened. Please be gentle - I'm not too au fait with tech stuff.

 

Thanks in advance for your help.

[Guest Wolfeymole]

Hi Dav

 

Welcome to FPCH

 

Is this a case of just no sound when playing a cd/dvd or just no sound in windows in general?

[Guest Wolfeymole]

Hi Dav

 

Welcome to FPCH

 

Is this a case of just no sound when playing a cd/dvd or just no sound in windows in general?

[Davrob]

Hi Wolfeymole

No sound at all; no start up sound, no Radio 5 live, no Windows Media. Power is on to the speakers - I'm baffled (which, when it comes to PC's isn't hard :D)

[Davrob]

Hi Wolfeymole

No sound at all; no start up sound, no Radio 5 live, no Windows Media. Power is on to the speakers - I'm baffled (which, when it comes to PC's isn't hard :D)

[Guest Wolfeymole]

Do you have a sound card or onboard as you may have inadvertently slightly dislodged the card if so.

[Guest Wolfeymole]

Do you have a sound card or onboard as you may have inadvertently slightly dislodged the card if so.

[Davrob]

My friend tells me it's on board. Realtek AC 97? Does that mean anything. I'm sorry I'm so obtuse.

[Davrob]

My friend tells me it's on board. Realtek AC 97? Does that mean anything. I'm sorry I'm so obtuse.

[BeeCeeBee]

I've checked that the volume controls are up and that the Realtek 97 has no fault.

 

 

The AC97 is indeed an onboard card (part of the motherboard.)

How did you determine that it has no fault. Did you check in device manager to see it there is a yellow triangle?

[BeeCeeBee]

I've checked that the volume controls are up and that the Realtek 97 has no fault.

 

 

The AC97 is indeed an onboard card (part of the motherboard.)

How did you determine that it has no fault. Did you check in device manager to see it there is a yellow triangle?

[Davrob]

Yes, I found the instructions online. Everything appeared ok.

[Davrob]

Yes, I found the instructions online. Everything appeared ok.

[BeeCeeBee]

Try going to control panel then click sounds and audio devices and then the audio tab. Make sure that the Realtek shows as the default device under "sound Playback" If it does not change it so that it does.

[BeeCeeBee]

Try going to control panel then click sounds and audio devices and then the audio tab. Make sure that the Realtek shows as the default device under "sound Playback" If it does not change it so that it does.

[Davrob]

I've checked it and it was the default.

[Davrob]

I've checked it and it was the default.

[BeeCeeBee]

Yes, I found the instructions online. Everything appeared ok.

 

Can you give us a link to the instructions you followed.

[BeeCeeBee]

Yes, I found the instructions online. Everything appeared ok.

 

Can you give us a link to the instructions you followed.

[Davrob]

It was kind of an amalgamation of several internet sources; forums and the like. I basically just checked the volume panel and the sounds and audio devices in control panel.

[Davrob]

It was kind of an amalgamation of several internet sources; forums and the like. I basically just checked the volume panel and the sounds and audio devices in control panel.

[BeeCeeBee]

Ok lets see if it is directly related to the new drive. Try uninstalling it and see if that restores the sound.

[BeeCeeBee]

Ok lets see if it is directly related to the new drive. Try uninstalling it and see if that restores the sound.

[Davrob]

I tried that also. It made no difference - still no sound.